Creative & Marketing Services Manager

OnePath Network; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

OnePath Network is seeking an ambitious Creative & Marketing Services Manager to lead and grow the full client journey from initial enquiry and strategy through to campaign delivery, reporting and account growth. You will sit at the intersection of client strategy, creative production, marketing and commercial growth, coordinating OnePath’s creative capabilities to deliver exceptional work.

This role offers the opportunity to build and scale a growing commercial services function, backed by

Qualifications

• Minimum 3 years’ experience across marketing, agency, account management, creative services or digital marketing.

Responsibilities

• Lead the end-to-end client experience, from discovery and onboarding through to delivery, reporting and retention.
• Develop creative, content and marketing strategies aligned with client objectives.
• Build strong relationships and act as the primary point of contact for clients.
• Oversee services across creative production, paid advertising, social media, content and brand design.
• Develop campaign and creative briefs and coordinate designers, videographers, editors, marketers and other creatives.
• Manage projects from strategy and concept through to production, launch and reporting.
• Manage incoming leads, conduct discovery meetings and prepare proposals, quotations and service packages.
• Identify opportunities to grow client accounts, recurring revenue and longer-term retainers.
• Ensure projects are delivered on time, within scope and to a high creative standard.
• Review campaign performance and translate results into practical recommendations.
• Develop efficient systems for client onboarding, project management, approvals and reporting.
• Monitor client pipeline, project performance and commercial opportunities.

Skills

Marketing strategy

Job description

OnePath Network is a leading Muslim media organisation with more than a decade of experience in digital media, storytelling, creative production and audience growth.
With over 5 million followers and 2 billion+ views, OnePath Network has become one of the largest and most trusted Islamic media organisations in the world.
We are expanding our creative and marketing services, partnering with businesses, schools, community organisations and purpose-driven brands to deliver creative production, digital advertising, social media, content and brand services.
We are seeking an ambitious and commercially minded Creative & Marketing Services Manager to lead and grow this area of OnePath Network.

The Role: What You’ll Do

As the Creative & Marketing Services Manager, you will manage the full client journey — from initial enquiry and strategy through to campaign delivery, reporting and account growth.
You’ll sit at the intersection of client strategy, creative production, marketing and commercial growth, translating client objectives into effective campaigns and coordinating OnePath’s creative capabilities to deliver exceptional work.
This is an opportunity to help build and scale a growing commercial services function, backed by OnePath’s established creative expertise and digital capabilities.
Key Responsibilities

• Lead the end-to-end client experience, from discovery and onboarding through to delivery, reporting and retention.
• Develop creative, content and marketing strategies aligned with client objectives.
• Build strong relationships and act as the primary point of contact for clients.
• Oversee services across creative production, paid advertising, social media, content and brand design.
• Develop campaign and creative briefs and coordinate designers, videographers, editors, marketers and other creatives.
• Manage projects from strategy and concept through to production, launch and reporting.
• Manage incoming leads, conduct discovery meetings and prepare proposals, quotations and service packages.
• Identify opportunities to grow client accounts, recurring revenue and longer-term retainers.
• Ensure projects are delivered on time, within scope and to a high creative standard.
• Review campaign performance and translate results into practical recommendations.
• Develop efficient systems for client onboarding, project management, approvals and reporting.
• Monitor client pipeline, project performance and commercial opportunities.

About OnePath Network

OnePath Network is a leading Muslim media organisation with more than a decade of experience in digital media, storytelling, creative production and audience growth.
With over 5 million followers and 2 billion+ views, OnePath Network has become one of the largest and most trusted Islamic media organisations in the world.
We are expanding our creative and marketing services, partnering with businesses, schools, community organisations and purpose-driven brands to deliver creative production, digital advertising, social media, content and brand services.
We are seeking an ambitious and commercially minded Creative & Marketing Services Manager to lead and grow this area of OnePath Network.

The Role: What You’ll Do

As the Creative & Marketing Services Manager, you will manage the full client journey — from initial enquiry and strategy through to campaign delivery, reporting and account growth.
You’ll sit at the intersection of client strategy, creative production, marketing and commercial growth, translating client objectives into effective campaigns and coordinating OnePath’s creative capabilities to deliver exceptional work.
This is an opportunity to help build and scale a growing commercial services function, backed by OnePath’s established creative expertise and digital capabilities.
Key Responsibilities

• Lead the end-to-end client experience, from discovery and onboarding through to delivery, reporting and retention.
• Develop creative, content and marketing strategies aligned with client objectives.
• Build strong relationships and act as the primary point of contact for clients.
• Oversee services across creative production, paid advertising, social media, content and brand design.
• Develop campaign and creative briefs and coordinate designers, videographers, editors, marketers and other creatives.
• Manage projects from strategy and concept through to production, launch and reporting.
• Manage incoming leads, conduct discovery meetings and prepare proposals, quotations and service packages.
• Identify opportunities to grow client accounts, recurring revenue and longer-term retainers.
• Ensure projects are delivered on time, within scope and to a high creative standard.
• Review campaign performance and translate results into practical recommendations.
• Develop efficient systems for client onboarding, project management, approvals and reporting.
• Monitor client pipeline, project performance and commercial opportunities.

About You

• Minimum 3 years’ experience across marketing, agency, account management, creative services or digital marketing.
• Multi-day conferences, large-scale events and international event experience preferred.Experience managing multiple clients, campaigns and creative projects.
• Strong understanding of digital marketing, social media, content and creative production.
• Commercially minded, with experience in proposals, quoting, business development or account growth.
• Excellent client-facing communication and relationship management skills.
• Strong project management and attention to detail.
• Comfortable coordinating creative teams and managing competing priorities.
• Results-focused and confident using campaign data to guide decisions.
• Experience with paid advertising, particularly Meta, will be highly regarded.
• Deep understanding of, and commitment to, OnePath Network’s mission and Islamic values.
• Australian permanent resident or citizen status required.

Why Join Us

• Be part of a mission-driven media organisation that makes an impact globally
• Work in a creative, dynamic environment with opportunities to grow
• Contribute directly to content and projects that matter to communities