CPT-11588 Finance & Administrative Operations Coordinator

20four7va

Sydney

Remote

AUD 70,000 - 110,000

Full time

3 days ago

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Benefits offered by this job

Weekly payments

Competitive rates

Free training and upskilling

Supportive community

Flexible remote work

Job summary

20four7VA seeks a remote Finance & Administrative Operations Coordinator to support a growing small-business client. You will handle AR, QuickBooks Desktop tasks, payroll support, and day-to-day financial/admin operations, coordinating with the bookkeeping team and field staff.

This independent contractor role emphasizes accuracy, proactive follow-up, and process improvement. Ideal candidates have hands-on transactional finance administration experience, strong Excel skills, and the ability to

Qualifications

Hands-on QuickBooks Desktop experience required.
Hands-on accounts receivable experience required.
Experience with payment follow-up and collections coordination.
Experience with reconciliation of payments and deposits.
Experience in financial administration or bookkeeping support.
Strong Microsoft Excel skills.
Experience reconciling payments with bank and accounting records.
Experience with Service Channel or similar billing systems preferred.
RouteStar experience a plus.
Payroll-support experience preferred.
Office/operations administration experience preferred.
Experience in customer and vendor communication.
Small-business experience preferred.
HR administration experience preferred.
Inventory or fleet administration experience a plus.

Responsibilities

Maintain a weekly AR aging review, flag past-due balances, and own payment follow-up for outstanding accounts.
Maintain an open-items list for unresolved customer balances, payment issues, and other AR-related matters.
Support QuickBooks Desktop with payments, deposits, customer records, statements, and AR reporting.
Coordinate with receivables and collections regarding payment exceptions, aging items, unapplied credits, and open balances.
Monitor deposits from field staff-collected checks, cash, and money orders.
Reconcile expected customer payments against bank activity and QuickBooks records.
Project-manage physical check processing and follow up on outstanding items as needed.
Monitor and use Service Channel and other multi-service client billing systems, including following up on billing exceptions and payment issues.
Check invoice numbers, customer records, and payment records between RouteStar and QuickBooks when matching issues arise.
Reconcile customer payments, deposits, bank activity, and financial records.
Prepare Excel-based reports, reconciliations, financial trackers, and other administrative reports.
Gather receipts and explanations for gas cards, food, supplies, maintenance, uniforms, certified mail, truck costs, Amazon, Home Depot, supplier charges, and other card activity.
Identify unusual variances, missing documentation, and other issues requiring follow-up.
Coordinate outstanding requests and documentation with the client’s bookkeeping team.
Answer the bookkeeper’s questions, gather source documents, track unresolved requests, and ensure supporting documentation reaches the bookkeeping team promptly.

Skills

QuickBooks Desktop

Accounts receivable

Payment follow-up

Reconciliation

Financial administration

Excel

RouteStar

Service Channel

Payroll

Office administration

HR administration

Inventory management

Tools

QuickBooks Desktop

Microsoft Excel

Microsoft Office

Google Workspace

RouteStar

Service Channel

Client Billing / Multi-Service Billing Portals

Payroll / Timekeeping Platforms

Job description

Title: CPT-11588 Finance & Administrative Operations Coordinator

Independent Contractor — CPT-11588 Finance & Administrative Operations Coordinator/Business Support VA/Junior-Advanced Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A boutique consultancy is seeking a full-time Finance & Administrative Operations Coordinator to support a growing small-business client in the sanitation-services industry.

This hands-on role combines accounts receivable, QuickBooks Desktop, payment follow-up, payment and deposit reconciliation, billing coordination, payroll support, administrative follow-through, and day-to-day operations.

The ideal candidate will have demonstrated hands‑on transactional finance and administrative experience and be comfortable working in a small, fast-moving business where processes are still developing. The VA should be proactive in gathering information, following up on outstanding items, identifying exceptions, and keeping financial and operational tasks moving to completion.

General VA or office administration experience alone is not sufficient for this role. Candidates should have practical experience with QuickBooks Desktop, accounts receivable, payment follow-up, reconciliation, and financial administration.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Accounting & Financial Administration

Maintain a weekly AR aging review, flag past-due balances, and own payment follow-up for outstanding accounts.
Maintain an open-items list for unresolved customer balances, payment issues, and other AR-related matters.
Support QuickBooks Desktop with payments, deposits, customer records, statements, and AR reporting.
Coordinate with corporate receivables and collections contacts regarding payment exceptions, aging items, unapplied credits, and open balances.
Monitor deposits from field staff-collected checks, cash, and money orders.
Reconcile expected customer payments against bank activity and QuickBooks records.
Project-manage physical check processing and follow up on outstanding items as needed.
Monitor and use Service Channel and other multi-service client billing systems, including following up on billing exceptions and payment issues.
Check invoice numbers, customer records, and payment records between RouteStar and QuickBooks when matching issues arise.
Reconcile customer payments, deposits, bank activity, and financial records.
Prepare Excel-based reports, reconciliations, financial trackers, and other administrative reports.
Gather receipts and explanations for gas cards, food, supplies, maintenance, uniforms, certified mail, truck costs, Amazon, Home Depot, supplier charges, and other card activity.
Identify unusual variances, missing documentation, and other issues requiring follow-up.
Coordinate outstanding requests and documentation with the client’s bookkeeping team.
Answer the bookkeeper’s questions, gather source documents, track unresolved requests, and ensure supporting documentation reaches the bookkeeping team promptly.

Payroll Support

Prepare payroll detail support for Client review and submission, including commissions, extra pay items, reimbursements, pay-stub checks, and related backup.
Gather and organize new-hire payroll fields and related administrative details for review and entry as directed.
Maintain organized payroll-support documentation and follow up on missing information.

Operations & Administrative Support

Maintain weekly open-items trackers, follow-up logs, status updates, and checklists.
Use a weekly checklist to ensure recurring financial, administrative, and operational tasks are completed on time.
Manage the receipt and inventory level systems.
Order office supplies and monitor supply needs.
Coordinate fleet-related administrative tasks and follow up with fleet vendors or other outside partners as needed.
Prepare, organize, and route documents needed to support existing clients on an ad-hoc basis, in coordination with the appropriate internal client-service contact.
Provide routine administrative support including follow-up, document preparation, record maintenance, scheduling, task tracking, and related coordination.
Support HR-related administrative tasks under the direction of the PEO, operations manager, or other designated advisor. HR responsibilities are limited to administrative support and coordination.
Follow up with customers, vendors, bookkeepers, corporate contacts, and internal team members to obtain needed information.
Help create, document, and improve recurring processes and SOPs.
Support additional operational and administrative needs as assigned.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

Strong hands-on QuickBooks Desktop experience required.
Hands-on accounts receivable experience required.
Experience with payment follow-up and collections coordination required.
Experience with payment and deposit reconciliation required.Experience in financial administration, bookkeeping, or accounting support required.Strong Microsoft Excel skills required.Experience reconciling customer payments against bank and accounting records preferred.Experience with Service Channel or similar client billing systems is a plus.
Experience with RouteStar is a plus.
Payroll-support experience strongly preferred.
Operations or office-administration experience strongly preferred.
Customer and vendor communication experience preferred.
Small-business experience strongly preferred.
HR administration experience preferred.
Inventory or fleet administration experience is a plus.

IDEAL CANDIDATE PROFILE

The ideal candidate is:

Highly organized, proactive, and detail-oriented.
Experienced in hands-on transactional finance administration.
Comfortable taking ownership of recurring AR and financial follow-up.
Persistent and professional when following up on past-due payments or missing information.
Comfortable working in a small, fast-moving business with developing processes.
Resourceful and comfortable working independently.
Willing to pick up the phone and proactively obtain missing information.
Strong in relationship-building and follow-through.
Process-minded and willing to improve and document workflows.
Able to identify discrepancies, exceptions, missing information, and unusual variances.
Comfortable wearing multiple hats across finance, administration, and operations.
Able to maintain organized trackers, checklists, and open-item lists without losing sight of deadlines.

SOFTWARE & APPLICATIONS

QuickBooks Desktop
Microsoft Excel
Microsoft Office
Google Workspace
RouteStar
Service Channel
Client Billing / Multi-Service Billing Portals
Payroll / Timekeeping Platforms

Work Schedule

Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM - 5:00 PM EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements