CPAP Therapy & Sleep Health Coordinator

Air Liquide; Sydney; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Air Liquide Healthcare Australia is seeking an administrative professional to support commercial activities and patient/customer interfaces in Sydney. You will handle routine calls, maintain knowledge of products and services, and coordinate with sales and technical staff to meet customer needs.

The role emphasizes strong communication, contract handling, and collaboration with payors and providers, with a preferred Medical Office Administration qualification and 5+ years in office work, plus a

Formación

• Experience with medical office administration is preferred.
• 5+ years of general office experience.
• Requirement to become Certified Polysomnographic Technician.

Responsabilidades

• Receive and/or place predominantly routine calls.
• Maintain detailed and current knowledge of company’s products/services.
• Liaise with sales and technical staff to keep them up-to-date with customer needs.
• Answer customer telephone inquiries, orders, service needs and complaints.
• Analyze customer service needs for communication to service and technical departments.

Conocimientos

Phone support

Customer inquiries handling

Internal liaison

Educación

College Certificate or Diploma in Medical Office Administration or medical background preferred

Descripción del empleo

Air Liquide Healthcare Australia is seeking an administrative professional to support commercial activities and patient/customer interfaces in Sydney. You will handle routine calls, maintain knowledge of products and services, and coordinate with sales and technical staff to meet customer needs.

The role emphasizes strong communication, contract handling, and collaboration with payors and providers, with a preferred Medical Office Administration qualification and 5+ years in office work, plus a