CPAP Therapy Admin & Sleep Services Specialist

Air Liquide; Australia; Remote; AUD 65,000 - 82,000; Full time

Job summary

Air Liquide Healthcare Australia is seeking an administrative professional to support commercial activities and patient/customer interactions. The role includes contract management, interfacing with customer organisations and payors, and handling routine calls with accuracy and professional communication.

The ideal candidate will have a college certificate or diploma in Medical Office Administration or medical background, at least 5 years in general office practice, and a path to certification

Qualifications

• College Certificate or Diploma in Medical Office Administration or medical background preferred.
• 5+ years of experience in general office practice.
• Requirement to become Certified Polysomnographic Technician.

Responsibilities

• Receive and/or place predominantly routine calls.
• Maintain detailed & current knowledge of company's products/services.
• Liaise with sales & technical staff to keep them up-to-date with customer needs.
• Answer customer telephone inquiries, orders, service needs & complaints.
• Analyze customer service needs for communication to service and technical departments.

Education

College Certificate or Diploma in Medical Office Administration or medical background

Job description

Air Liquide Healthcare Australia is seeking an administrative professional to support commercial activities and patient/customer interactions. The role includes contract management, interfacing with customer organisations and payors, and handling routine calls with accuracy and professional communication.

The ideal candidate will have a college certificate or diploma in Medical Office Administration or medical background, at least 5 years in general office practice, and a path to certification