Court Support Officer - Sunshine

Court-Services-Victoria; Melbourne; Sur place; AUD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Fitness Passport

Peer Support Program

Koori staff network

Résumé du poste

Court Services Victoria is seeking a motivated Court Support Officer in Sunshine, Melbourne. You will assist daily court operations, responding to enquiries and providing essential administrative support. The role supports the Magistrates' Court and related courts within Victoria.

Ideal candidates have strong communication, computer skills and attention to detail, and are prepared to work in a fast-paced court environment with a focus on delivering excellent service.

Qualifications

• Minimum VCE qualification.
• Strong communication skills and ability to work collaboratively.
• Strong computer skills (Word, email, scheduling).
• Ability to deliver high-quality outcomes and maintain professionalism under pressure.

Responsabilités

• Respond to phone and in-person enquiries from court users, stakeholders and visitors in a professional and friendly manner.
• Provide administrative support such as data entry, filing, archiving and accurate record keeping.

Connaissances

Attention to detail

Customer service

Communication

Data entry

Formation

VCE qualification

Outils

Microsoft Word

Email client

Description du poste

About UsCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the `Courts Group'.Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.About the RoleWe're looking for a motivated and organised individual to join us as Court Support Officer in Sunshine. This role is an excellent entry point for those who want to build a career in the courts and justice sector.Reporting to the Operations Manager, you'll play a vital role in supporting the daily operations of the Magistrates' Court. Your responsibilities will include:Responding to phone and in-person enquiries from court users, stakeholders, and visitors in a professional and friendly manner.Providing administrative support such as data entry, filing, archiving, and accurate record keeping.Performing general office duties including photocopying, scanning, mail distribution, and ordering supplies.Maintaining resource manuals, spreadsheets, and preparing statistical reports.Our benefitsWe care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership programPeer Support Program designed to help create a safe and supportive workplace where colleagues look out for each otherKoori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily availableOngoing professional development within a collaborative and supportive work environmentAbout YouThis role is for ideal for someone who enjoys working in a fast-paced environment, has strong attention to detail, and values delivering excellent service. You will also have:Minimum VCE qualification.Strong communication skills and ability to work collaboratively.Strong computer skills (Word, email, scheduling, internet/intranet).Ability to deliver high-quality outcomes and maintain professionalism under pressure.How to applyClick the `Apply Now' button, ensuring you include the following in your application:resumea short cover letterOther informationCSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.We aim to create a workforce that reflects the community in which we live.If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.