Court Support Officer - Sunshine

Magistrates' Court of Victoria; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Fitness Passport member benefits

Peer Support Program

Koori staff network

Job summary

Magistrates' Court of Victoria in Sunshine is seeking a motivated Court Support Officer to join our Operations team, supporting daily court operations and delivering quality service.

Reporting to the Operations Manager, you will handle inquiries, data entry, filing and general office duties, with opportunities for professional development; we value collaboration and community safety.

This fixed-term role provides an excellent entry point into the courts and justice sector in Victoria.

Qualifications

• Strong communication skills to handle inquiries from court users and visitors.
• Ability to deliver high-quality outcomes and maintain professionalism under pressure.
• Strong attention to detail and accuracy in records and data entry.
• Willingness to work collaboratively in a fast-paced court environment.

Responsibilities

• Responding to phone and in-person enquiries from court users, stakeholders, and visitors in a professional and friendly manner.
• Providing administrative support such as data entry, filing, archiving, and accurate record keeping.
• Performing general office duties including photocopying, scanning, mail distribution, and ordering supplies.
• Maintaining resource manuals, spreadsheets, and preparing statistical reports.

Skills

Strong communication

Attention to detail

Team collaboration

Professionalism under pressure

Job description

Magistrates' Court of Victoria – Melbourne Western Suburbs VIC

• Start your career in the Magistrates Court and make a real impact on the justice system
• Fixed term role until June 2027 and based in Sunshine
• Be part of a collaborative and purpose-driven work environment

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year.

MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

We're looking for a motivated and organised individual to join us as Court Support Officer in Sunshine. This role is an excellent entry point for those who want to build a career in the courts and justice sector.

Reporting to the Operations Manager, you'll play a vital role in supporting the daily operations of the Magistrates' Court. Your responsibilities will include:

• Responding to phone and in-person enquiries from court users, stakeholders, and visitors in a professional and friendly manner.
• Providing administrative support such as data entry, filing, archiving, and accurate record keeping.
• Performing general office duties including photocopying, scanning, mail distribution, and ordering supplies.
• Maintaining resource manuals, spreadsheets, and preparing statistical reports.
• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
• Ongoing professional development within a collaborative and supportive work environment

About You

This role is ideal for someone who enjoys working in a fast-paced environment, has strong attention to detail, and values delivering excellent service. You will also have:

• Strong communication skills and ability to work collaboratively.
• Ability to deliver high-quality outcomes and maintain professionalism under pressure.

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those fr om the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.