Court Support Coordinator

Federal Court of Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Federal Court of Australia is seeking a Court Support Coordinator to assist in the daily management and operation of NSW/ACT courtrooms and hearings. The role includes supervising casual court officers, coordinating courtroom logistics, and ensuring the smooth functioning of video conferencing and related technology.

The successful candidate will work closely with judicial officers, registry staff and external agencies, delivering training on in-court processes and maintaining efficient

Qualifications

• Experience in high-volume, fast-paced administrative roles.
• Ability to lead and develop a team.
• Strong interpersonal skills with stakeholders at all levels.
• Capacity to work with minimal supervision.
• Proactive problem-solving and adaptability.

Responsibilities

• Manage courtroom allocation across NSW and ACT registries.
• Oversee casual court officers, including training and allocation.
• Oversee in-court technology and liaise with providers.
• Coordinate attendance of litigants with external agencies.
• Provide training for in-court processes; manage videoconference procedures.
• Correspond with practitioners and staff regarding videoconference procedures.
• Assist with court events and ceremonies.
• Handle other administrative duties such as room allocations.
• Assist other Court Support Coordinators in remote locations.

Skills

Administrative skills

Team leadership

Training ability

Relationship management

Communication

Conflict resolution

Tech liaison

Tools

Video conferencing

Court technology

Documentation systems

Job description

The position is responsible for aiding the day-to-day management, allocation and functioning of Federal Court courtrooms and hearings. As hearings at the Federal Court fluctuate depending on judicial listings and requirements, the position is also responsible for aiding the allocation and management of a small team of casual court officers. The position reports directly to the Team Leader of National Court Support.

Position Overview

The position is responsible for aiding the day-to-day management, allocation and functioning of Federal Court courtrooms and hearings. As hearings at the Federal Court fluctuate depending on judicial listings and requirements, the position is also responsible for aiding the allocation and management of a small team of casual court officers. The position reports directly to the Team Leader of National Court Support.

The key duties of the position include:

• Prepare for and manage all aspects of courtroom allocation in the NSW and ACT Registries, including preparation and publication of the daily list and distribution of video conferencing details;
• Helping manage the team of casual court officers, including allocation of work, training, and administrative support;
• Oversight of in-court technology, including liaising with chambers staff, the onsite transcription service and other technology providers;
• Communicating and coordinating attendance of litigants with external agencies, including government agencies such as immigration detention centres;
• Provide training and support for in-court processes, including opening and closing court, swearing in witnesses, and videoconference process;
• Corresponding with practitioners and legal support staff in relation to videoconference procedure, including related administrative process;
• Provide assistance and coordination with Court events, including seminars, webinars and ceremonial/formal occasions;
• Other administrative duties, for instance the allocation of courtrooms, mediation suites and visiting chambers, as required.
• Assisting other Court Support Coordinators in remote registry locations where required.

Eligibility

The position requires the candidate to excel in a fast-paced and high-volume environment. The role is required to quickly respond to in-court judicial requirements and, as such, the candidate must be able to quickly assess urgency and respond accordingly. The position takes a significant role in the smooth functioning of the judiciary in its primary role – the listing and hearing of disputes brought before the Court.

Competencies & Attributes

As such, the candidate will be required to take ownership of, and responsibility for, the ongoing and changing nature of the role. The ability to liaise effectively with the Judiciary and their staff in relation to their courtroom requirements will be key.

Other competencies can be found in the work level standards for this classification.

Selection Criteria

• Strong administrative and organisational skills with demonstrated attention to detail and a capacity to perform effectively under pressure in a high-volume environment;
• Ability to lead, train, develop, and performance manage a team;
• Relationship management capacity, including an ability to communicate effectively with people at all levels, including judicial officers, as well as strong interpersonal skills, including a proven ability to manage stressful and/or conflict situations in a professional manner, on a continual basis.
• Ability to work with minimal supervision and as a member of an operational team;
• Initiative, adaptability and sound problem solving skills, including in relation to technology.

Notes

Eligibility

Employment with the Court is subject to the conditions prescribed in the Public Service Act 1999, and the following:

• Australian citizenship – the successful applicant must hold Australian citizenship.
• Security and character clearance – the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of their employment.
• Successful applicants engaged into the APS will be subject to a probation period.

Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply but note that they cannot be engaged until their redundancy benefit period has expired.

Diversity and Inclusion

Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability.

First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families.

Federal Court Australia will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

Artificial Intelligence (AI) in recruitment

Candidates may use AI tools to assist with their participation in this recruitment process unless otherwise advised. Where AI tools are used, candidates are responsible for ensuring that all information submitted is transparent, accurate, and genuinely reflects their own skills, capabilities, and experience.

For more information, see: Principles for candidate use of AI in Recruitment.

Getting to know the Federal Court of Australia

The Chief Executive Officer and Principal Registrar of the Federal Court, together with officers and staff identified under the Federal Court of Australia Act 1976, the Federal Circuit and Family Court of Australia Act 2021 and the Native Title Act 1993, constitute a single Statutory Agency for the purposes of the Public Service Act 1999. Employees are engaged to work in support of the following courts or tribunal:

• Federal Court of Australia,
• Federal Circuit and Family Court of Australia, and
• National Native Title Tribunal.

Employees are covered by the Federal Court of Australia Enterprise Agreement 2024-2027. The Federal Court and the Federal Circuit and Family Court each maintain a distinct statutory identity, with separate functions and judicial independence.