Court Operations & Records Specialist

State of Victoria; Geelong; On-site; AUD 60,000 - 80,000; Full time

Job summary

Court Services Victoria is recruiting a Court Administration Officer to provide professional administrative support, deliver excellent customer service, and maintain accurate records. You will be the first point of contact for court users, handling data entry, records management, filing, archiving and information requests, both in person and over the phone.

You will have strong computer skills (Word, Excel, Outlook) and experience with database systems, plus exceptional communication,

Qualifications

• Strong administrative skills and customer-focused mindset.
• Proven ability to maintain accurate records and information systems.
• Proficient in MS Office and data entry.
• Excellent communication with stakeholders and court users.

Responsibilities

• Provide welcoming service to court users in person and by phone.
• Deliver administrative support including data entry, records management, filing and archiving.
• Handle information requests and general office duties (scanning, photocopying, mail, supplies).
• Maintain accurate records and statistics; assist in resolving enquiries.

Skills

Administrative skills

Communication

Customer service

Organisational skills

Problem-solving

Education

Minimum VCE or equivalent qualification

Tools

Microsoft Word

Excel

Outlook

Database systems

Job description

Court Services Victoria is recruiting a Court Administration Officer to provide professional administrative support, deliver excellent customer service, and maintain accurate records. You will be the first point of contact for court users, handling data entry, records management, filing, archiving and information requests, both in person and over the phone.

You will have strong computer skills (Word, Excel, Outlook) and experience with database systems, plus exceptional communication,