Course Advisor (International)

EDU Holdings Limited; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Supportive team

Career progression

Positive work environment

Daily breakfast provided

Training and development opportunities

Diversity & Inclusion

Job summary

EDU is seeking two International Course Advisors for Sydney, Melbourne or Adelaide campuses, to convert leads from prospective international students into enrolments for EDU’s VET entity, ALG, or Higher Education entity - Ikon Institute.

The role involves promoting courses, guiding study pathways, and assisting with enrolment while collaborating with Admissions and CRM teams to capture data and feedback for ongoing improvement.

Qualifications

• Bachelor qualification or higher.
• At least 3 years experience in a sales role within International Higher Education.
• Proven ability to nurture leads from first contact to conversion.
• Experience with HubSpot, Salesforce or other CRM systems.
• IT literacy, particularly Microsoft Office.
• Strong presentation skills and excellent communication.

Responsibilities

• Engage prospective students and nurture leads.
• Guide students in selecting courses and study pathways.
• Provide information on Ikon’s and ALG’s courses and enrolment policies.
• Assist students in completing enrollment with Admissions team.
• Record data in the CRM in a timely manner and prepare performance reports.
• Organise Product Discovery sessions with academic staff and stakeholders.
• Identify opportunities for continuous improvement and drive change.

Skills

Lead nurturing

Prospecting

Communication

Presentation skills

Relationship building

Education

Bachelor qualification or higher

Tools

HubSpot

Salesforce

Job description

About EDU

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:

About EDU

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:

Australian Learning Group (ALG)

VET provider for international students. Learn more about ALG.

Ikon Institute of Australia (Ikon)

HE provider for domestic and international students. Learn more about Ikon.

About The Role

To support EDU’s current growth, we have created 2 new positions for International Course Advisors at either our Sydney, Melbourne or Adelaide Campus.

You will be responsible for converting leads, from potential international students, into enrolments, for either EDU’s VET entity, ALG, or Higher Education entity - Ikon Institute.

The role will promote courses to prospective international students and assist them with information that supports their enrolment.

Key Responsibilities

Engagement with prospective students

• Support and nurture prospective student leads.
• Engage directly with prospective students and guide them in selecting the most appropriate course and study pathway.
• Provide accurate information and advice on Ikon’s and ALG’s courses and enrolment policies to prospective students.
• Support prospective students in completing their enrolment and collaborate with the Admissions team to obtain additional information.

Market feedback

• Provide feedback on market trends and potential opportunities for partnerships and enrolments.
• Gather feedback from prospective students and field interactions, reporting insights to the Manager, and Course Advisors.

Reporting And Other

• Record accurate data in the CRM system in a timely manner.
• Prepare operational reports on the performance of the lead funnel, identifying relevant issues.
• Organise and deliver “Product Discovery” sessions with academic staff and other relevant stakeholders.
• Identify opportunities for continuous improvement and assist in implementing changes.

Education, Experience, And Skills

• Bachelor qualification or higher
• At least 3 years experience in a sales role within the International Market of Higher Education
• Proven ability to nurture leads from first contact to conversion and build long-term client relationships
• Experience with HubSpot, Salesforce or other CRM systems
• IT literacy, particularly Microsoft Office
• Strong presentation skills for delivering engaging and informative sessions.
• Excellent interpersonal, written, and oral communication skills.
• High-level understanding of key requirements of relevant regulatory frameworks, especially the Higher Education Standards Framework (Threshold Standards) 2021.
• Positive attitude, results-focused, and strong attention to detail.
• A valid drivers license and a personal vehicle

Why Join us?

• A supportive team - When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.
• Career progression - Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together
• A positive and fun work environment - Work should be more than just a job—it should be an experience you enjoy!
• Daily breakfast supplied - We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast?
• Training and Development opportunities - Professional development allowance available to invest in your future & help you stay at the forefront of your field
• Diversity & Inclusion - We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.

Only applicants with the right to live and work in Australia will be considered.

Shortlisted candidates will be notified.

We look forward to receiving your application and potentially welcoming you to our team!