Course Advisor (International)

EDU Holdings Limited; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

EDU Holdings Limited is seeking two International Course Advisors for Melbourne (or Sydney) campuses to convert leads from prospective international students into enrolments for ALG or Ikon Institute. You will promote courses, provide enrolment information, and support students through the admissions process.

Ideal candidates have a bachelor degree, 3+ years in international higher education sales, and solid CRM experience (Salesforce/HubSpot). Strong communication and IT skills are essential.

Qualifications

• Bachelor degree or higher.
• 3+ years in international higher education sales.
• Proven ability to convert leads to enrolments.
• Experience with CRM systems (Salesforce/HubSpot).
• Strong IT literacy and MS Office.
• Excellent written and oral communication.

Responsibilities

• Engage with prospective international students and nurture leads.
• Guide students to select the right course and study pathway.
• Provide information on Ikon and ALG courses and enrolment policies.
• Assist students with enrolment and coordinate with Admissions.
• Record data in CRM and prepare performance reports.
• Organise Product Discovery sessions with staff and stakeholders.

Skills

Sales experience

Lead nurturing

CRM experience (Salesforce/HubSpot)

Microsoft Office

Presentation skills

Interpersonal & communication

Regulatory knowledge (Higher Education

Driver's license

Education

Bachelor qualification or higher

Tools

Salesforce

HubSpot

Job description

About EDU

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:

About EDU

EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:

Australian Learning Group (ALG): VET provider for international students. Learn more about ALG.

Ikon Institute of Australia (Ikon): HE provider for domestic and international students. Learn more about Ikon.

About The Role

To support EDU’s current growth, we have created 2 new positions for International Course Advisors at either our Sydney or Melbourne Campus.

You will be responsible for converting leads, from potential international students, into enrolments, for either EDU’s VET entity, ALG, or Higher Education entity - Ikon Institute.

The role will promote courses to prospective international students and assist them with information that supports their enrolment.

Key Responsibilities

Engagement with prospective students

• Support and nurture prospective student leads.
• Engage directly with prospective students and guide them in selecting the most appropriate course and study pathway.
• Provide accurate information and advice on Ikon’s and ALG’s courses and enrolment policies to prospective students.
• Support prospective students in completing their enrolment and collaborate with the Admissions team to obtain additional information.

Market feedback

• Provide feedback on market trends and potential opportunities for partnerships and enrolments.
• Gather feedback from prospective students and field interactions, reporting insights to the Manager, and Course Advisors.

Reporting And Other

• Record accurate data in the CRM system in a timely manner.
• Prepare operational reports on the performance of the lead funnel, identifying relevant issues.
• Organise and deliver “Product Discovery” sessions with academic staff and other relevant stakeholders.
• Identify opportunities for continuous improvement and assist in implementing changes.

Education, Experience, And Skills

• Bachelor qualification or higher
• At least 3 years experience in a sales role within the International Market of Higher Education
• Proven ability to nurture leads from first contact to conversion and build long-term client relationships
• Experience with Salesforce, HubSpot, or other CRM systems
• IT literacy, particularly Microsoft Office
• Strong presentation skills for delivering engaging and informative sessions.
• Excellent interpersonal, written, and oral communication skills.
• High-level understanding of key requirements of relevant regulatory frameworks, especially the Higher Education Standards Framework (Threshold Standards) 2021.
• Positive attitude, results-focused, and strong attention to detail.
• A valid drivers license and a personal vehicle

Why Join us?

A supportive team

When you work with us, you’re not just a team member—your part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.

Career progression

Here, you’ll find an environment where your ideas matter, your growth is prioritized, and you’re empowered to do your best work—because when we succeed, we do it together

A positive and fun work environment

Work should be more than just a job—it should be an experience you enjoy!

Daily breakfast supplied

We believe that a positive and fun work environment starts with the little things, and what’s better than breakfast?

Training and Development opportunities

Professional development allowance available to invest in your future & help you stay at the forefront of your field

Diversity & Inclusion

We celebrate diversity and are committed to reflecting Australian society to better serve our students. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.

Only applicants with the right to live and work in Australia will be considered. Shortlisted candidates will be notified.

We look forward to receiving your application and potentially welcoming you to our team!