Courier Fleet Coordinator

Abc Couriers; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Abc Couriers in Sydney, NSW seeks a Fleet Coordinator to join our courier operations team, focusing on time-critical transport and high-quality customer service. You will manage day-to-day courier service operations, receiving transport requests, interpreting client requirements, allocating jobs to couriers, and maintaining up-to-date track-and-trace information.

The role requires experience in urgent transport operations, strong communication, and the ability to work in a fast-paced environment

Qualifications

• Experience in transport operations, especially urgent / time-sensitive deliveries.
• Ability to work in a fast-paced environment.
• Confident with computer systems and learning new applications.
• Strong customer service and communication skills.
• High attention to detail and good organisational abilities.
• Able to work independently and as part of a team.

Responsibilities

• Receive transport requests
• Interpret important customers’ requirements
• Allocate jobs to couriers
• Ongoing track and trace
• Clear and constructive communications
• Manage a courier fleet for time-critical transport

Skills

Transport operations

Customer service

Communication skills

Time management

Problem solving

Team player

Courier management software

Tools

Track & trace software

Job description

We’re looking for a professional and customer-service focused individual to join our courier operations team as a fleet coordinator. Our position works at the front line of medical logistics servicing some of Australia’s largest med-tech companies.

The role of a Fleet Coordinator is Day to day courier service operations management.

Receiving transport requests

Interpreting the important customers’ requirements

Selection and job allocation to couriers

Ongoing track and trace

Clear and constructive communications

The role fundamentally is managing an extremely competent and resourceful courier fleet that provides time critical transport to companies in the Medical Industry, IT, Government and many other businesses with urgent logistics opportunities.

We are looking for an applicant with experience in transport operations, as well as:

Ability to work in a fast-paced, time-sensitive environment

Confidence using computer systems and learning new applications

A positive attitude, initiative, and willingness to help the team

Ability to work independently and as part of a supportive team

Strong customer service and communication skills

High attention to detail and strong organisational abilities

Experience in urgent transport operations

We at ABC Couriers hope invite our new team member to a high-performing, supportive team that operates in an industry and with a client base that provides real skills and opportunities to grow professionally in transport & logistics

This new opportunity is taking applications for an immediate start