Corporate Store Manager

7-Eleven Inc.; Townsville City; On-site; AUD 69,000 - 85,000; Full time

Benefits offered by this job

Bonus up to 15%

Structured training program

Career pathways into leadership

Flexible rostering

Free coffee and Slurpee

Job summary

7-Eleven, Inc. is seeking a Corporate Store Manager in Townsville, AU to lead store operations with autonomy and drive performance.

You’ll coach your team, ensure top customer experiences, manage stock and financial results, and uphold safety standards in a fast-paced retail environment. You will benefit from structured training, career pathways into senior leadership, flexible rostering, and perks such as free coffee, Slurpee, and exclusive product access.

Qualifications

• Experience in fast-paced customer service leadership.
• Strong leadership and communication skills.
• Passion for developing people and culture.
• Ability to balance customer experience, team leadership and commercial performance.
• Resilience, proactiveness and a customer-first mindset.
• Multitasking abilities without losing focus.
• Experience with CCTV and security practices.

Responsibilities

• Run the store independently for large parts of your shift.
• Take ownership of day-to-day store operations with supported decision making.
• Lead, coach and develop your store team.
• Deliver excellent customer service and store standards.
• Manage rostering, performance and key KPIs.
• Oversee store operations, stock and financial results.
• Maintain store presentation, cleanliness and food safety standards.
• Create a safe, positive and high-performing team culture.

Skills

Store leadership

Customer service

Team development

Cash handling

Food safety

Safety procedures

Communication

Security systems

Tools

CCTV systems

Job description

Step into a leadership role where you run your store like it’s your own business. As a Corporate Store Manager at 7-Eleven, you’ll lead your team, deliver great customer experiences and drive store performance every day. You'll have the autonomy to make decisions, develop your people and take ownership of results while being backed by industry-leading training and support.

What you’ll be doing:

• Run the store independently for large parts of your shift
• Take ownership of day-to-day store operations with supported decision making
• Lead, coach and develop your store team
• Deliver excellent customer service and store standards
• Manage rostering, performance and key KPIs
• Oversee store operations, stock and financial results
• Maintain store presentation, cleanliness and food safety standards
• Create a safe, positive and high-performing team culture

What we’re looking for:

• Experience in fast-paced customer service leadership
• Strong leadership and communication skills
• Passion for developing people, culture and driving results
• Ability to balance customer experience, team leadership and commercial performance.
• Resilience, proactiveness and a customer-first mindset
• Multitasking abilities without losing focus
• CCTV, duress alarms and 24/7 support
• Night pay windows and protective counter screens
• Secure cash handling systems and coded safes
• Strong safety processes and in-store protections

What you’ll get:

• $77,030 + 12% Superannuation + Earn up to 15% annual bonus
• Structured 5-week training and ongoing development
• Career pathways into senior leadership or support office roles
• Flexible rostering and employee wellbeing support
• Perks like free coffee, Slurpee and exclusive product access

What's next?

• Complete our AbilityMap Core Competencies Questionnaire as part of the assessment process (approx. 45 minutes).
• If shortlisted, you'll be invited to an interview with the Hiring Manager
• If successful following the interview, you'll be notified to complete a Police Check and 2 reference checks.