Corporate Store Manager

7-Eleven, Inc; Sydney; On-site; AUD 69,000 - 85,000; Full time

Benefits offered by this job

Free coffee

Slurpee access

Exclusive product access

Structured training and development

Job summary

7-Eleven, Inc is seeking a Corporate Store Manager to lead a store like your own business. You’ll steer the team, ensure great customer experiences and drive performance daily, with training and support from a global leader.

You’ll manage rostering, safety and stock, coach staff, and own results while maintaining store standards and a customer-first mindset. This role offers structured development and clear career progression into senior leadership or support roles.

Qualifications

• Experience leading fast-paced customer service teams.
• Strong leadership and communication skills.
• Ability to develop people and drive store performance.
• Balance customer experience with commercial goals.
• Knowledge of safety, cash handling and stock control.

Responsibilities

• Run the store independently for large parts of your shift.
• Own day-to-day store operations with supported decision making.
• Lead, coach and develop your store team.
• Deliver excellent customer service and store standards.
• Manage rostering, performance and KPIs.
• Oversee store operations, stock and financial results.
• Maintain store presentation, cleanliness and food safety standards.
• Create a safe, positive and high-performing team culture.

Skills

Leadership

Customer service

Store operations

People development

Cash handling

Risk management

POS systems

Tools

Point-of-sale systems

Job description

Step into a leadership role where you run your store like it’s your own business. As a Corporate Store Manager at 7-Eleven, you’ll lead your team, deliver great customer experiences and drive store performance every day. You'll have the autonomy to make decisions, develop your people and take ownership of results while being backed by industry-leading training and support.

What you’ll be doing:

• Run the store independently for large parts of your shift
• Take ownership of day-to-day store operations with supported decision making
• Lead, coach and develop your store team
• Deliver excellent customer service and store standards
• Manage rostering, performance and key KPIs
• Oversee store operations, stock and financial results
• Maintain store presentation, cleanliness and food safety standards
• Create a safe, positive and high-performing team culture

What we’re looking for:

• Experience in fast-paced customer service leadership
• Strong leadership and communication skills
• Passion for developing people, culture and driving results
• Ability to balance customer experience, team leadership and commercial performance.
• Resilience, proactiveness and a customer-first mindset
• Multitasking abilities without losing focus
• CCTV, duress alarms and 24/7 support
• Night pay windows and protective counter screens
• Secure cash handling systems and coded safes
• Strong safety processes and in-store protections

What you’ll get:

• $77,030 + 12% Superannuation + Earn up to 15% annual bonus
• Structured 5-week training and ongoing development
• Career pathways into senior leadership or support office roles
• Flexible rostering and employee wellbeing support
• Perks like free coffee, Slurpee and exclusive product access

What's next?

• Complete our AbilityMap Core Competencies Questionnaire as part of the assessment process (approx. 45 minutes).
• If shortlisted, you'll be invited to an interview with the Hiring Manager
• If successful following the interview, you'll be notified to complete a Police Check and 2 reference checks.