Corporate Store Manager

7-Eleven, Inc; Cairns Regional; On-site; AUD 77,000 - 110,000; Full time

Benefits offered by this job

Free coffee

Slurpee access

Exclusive product access

Job summary

7-Eleven is seeking a Corporate Store Manager in Cairns to run a store like your own business. You’ll lead a team, drive customer experience, and own results while benefiting from extensive training and support.

You’ll manage rostering, KPIs and store presentation, with opportunities for career progression into senior leadership or support office roles. The role offers a competitive base salary and performance bonuses.

Qualifications

• Experience in fast-paced customer service leadership.
• Strong leadership and communication skills.
• Passion for developing people and driving results.
• Ability to balance customer experience, team leadership and commercial performance.
• Resilience, proactiveness and a customer-first mindset.
• Multitasking abilities without losing focus.

Responsibilities

• Run the store independently for large parts of your shift.
• Take ownership of day-to-day store operations with supported decision making.
• Lead, coach and develop your store team.
• Deliver excellent customer service and store standards.
• Manage rostering, performance and key KPIs.
• Oversee store operations, stock and financial results.
• Maintain store presentation, cleanliness and food safety standards.
• Create a safe, positive and high-performing team culture.

Skills

Customer service leadership

People development

Leadership

Communication

Resilience

Multitasking

Tools

Cash handling systems

Security systems

Job description

Step into a leadership role where you run your store like it’s your own business. As a Corporate Store Manager at 7-Eleven, you’ll lead your team, deliver great customer experiences and drive store performance every day. You'll have the autonomy to make decisions, develop your people and take ownership of results while being backed by industry-leading training and support.

What you’ll be doing:

• Run the store independently for large parts of your shift
• Take ownership of day-to-day store operations with supported decision making
• Lead, coach and develop your store team
• Deliver excellent customer service and store standards
• Manage rostering, performance and key KPIs
• Oversee store operations, stock and financial results
• Maintain store presentation, cleanliness and food safety standards
• Create a safe, positive and high-performing team culture

What we’re looking for:

• Experience in fast-paced customer service leadership
• Strong leadership and communication skills
• Passion for developing people, culture and driving results
• Ability to balance customer experience, team leadership and commercial performance.
• Resilience, proactiveness and a customer-first mindset
• Multitasking abilities without losing focus
• CCTV, duress alarms and 24/7 support
• Night pay windows and protective counter screens
• Secure cash handling systems and coded safes
• Strong safety processes and in-store protections

What you’ll get:

• $77,030 + 12% Superannuation + Earn up to 15% annual bonus
• Structured 5-week training and ongoing development
• Career pathways into senior leadership or support office roles
• Flexible rostering and employee wellbeing support
• Perks like free coffee, Slurpee and exclusive product access