Corporate Store Manager

7-Eleven Inc.; Rockhampton Regional; On-site; AUD 69,000 - 85,000; Full time

Benefits offered by this job

15% annual bonus

12% Superannuation

Career development

Flexible rostering

Employee wellbeing support

Free coffee and exclusive product

Job summary

7-Eleven, Inc. is seeking a Corporate Store Manager to run a store like it’s their own business in Rockhampton. You’ll lead a team, deliver great customer experiences, and own store results with strong training and support.

You will operate with autonomy, make decisions, and focus on safety, rostering, KPIs and presentation. A clear pathway to senior leadership and ongoing development is offered, along with perks and a performance bonus.

Qualifications

• Experience in fast-paced customer service leadership.
• Strong leadership and communication skills.
• Passion for developing people, culture and driving results.
• Ability to balance customer experience, team leadership and commercial performance.
• Resilience, proactiveness and a customer-first mindset.

Responsibilities

• Run the store independently for large parts of your shift.
• Take ownership of day-to-day store operations with supported decision making.
• Lead, coach and develop your store team.
• Deliver excellent customer service and store standards.
• Manage rostering, performance and key KPIs.
• Oversee store operations, stock and financial results.
• Maintain store presentation, cleanliness and food safety standards.
• Create a safe, positive and high-performing team culture.

Skills

Leadership

Customer service

Staff development

Store operations

Cash handling

Job description

Step into a leadership role where you run your store like it’s your own business. As a Corporate Store Manager at 7-Eleven, you’ll lead your team, deliver great customer experiences and drive store performance every day. You'll have the autonomy to make decisions, develop your people and take ownership of results while being backed by industry-leading training and support.

What you’ll be doing:

• Run the store independently for large parts of your shift
• Take ownership of day-to-day store operations with supported decision making
• Lead, coach and develop your store team
• Deliver excellent customer service and store standards
• Manage rostering, performance and key KPIs
• Oversee store operations, stock and financial results
• Maintain store presentation, cleanliness and food safety standards
• Create a safe, positive and high-performing team culture

What we’re looking for:

• Experience in fast-paced customer service leadership
• Strong leadership and communication skills
• Passion for developing people, culture and driving results
• Ability to balance customer experience, team leadership and commercial performance.
• Resilience, proactiveness and a customer-first mindset
• Multitasking abilities without losing focus
• CCTV, duress alarms and 24/7 support
• Night pay windows and protective counter screens
• Secure cash handling systems and coded safes
• Strong safety processes and in-store protections

What you’ll get:

• $77,030 + 12% Superannuation + Earn up to 15% annual bonus
• Structured 5-week training and ongoing development
• Career pathways into senior leadership or support office roles
• Flexible rostering and employee wellbeing support
• Perks like free coffee, Slurpee and exclusive product access

What's next?

• Complete our AbilityMap Core Competencies Questionnaire as part of the assessment process (approx. 45 minutes).
• If shortlisted, you'll be invited to an interview with the Hiring Manager
• If successful following the interview, you'll be notified to complete a Police Check and 2 reference checks.