Corporate Receptionist

Australian Super; Melbourne; Sur place; AUD 45 000 - 60 000; Plein temps

Résumé du poste

AustralianSuper is seeking a Receptionist to support front of house at the Melbourne office. You will greet visitors, manage the reception area, and work with colleagues across the fund to support a cohesive, one-fund culture.

Key duties include greeting guests, setting up meeting rooms with video conferencing, and providing office support, including catering, expenses, filing, and invoicing. Strong communication, MS Office, and organisational skills are essential.

Qualifications

• Previous experience in a front of house role requiring high level of customer interaction.
• Exceptional verbal communication and rapport-building skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and document formatting.
• Experience with relationship management tools.
• Organisational skills with proactive, autonomous work style.
• Ability to collaborate across teams and levels with strong written communication.
• Ability to manage multiple priorities under pressure.
• Qualifications in office management, hospitality or business administration are advantageous.

Responsabilités

• Greet guests, handle reception duties, respond to queries, and create positive impressions.
• Set up meeting rooms and test video conferencing facilities.
• Provide office support: organise meetings, catering, expenses, filing, correspondence and invoicing.
• Assist with stationery procurement and liaise with vendors to arrange invoice payments.
• Collaborate with the team and identify opportunities for process improvement.
• Share local travel knowledge for colleagues visiting Melbourne.

Connaissances

Customer interaction

Verbal communication

Microsoft Office

Meeting coordination

Vendor liaison

Organisational skills

Autonomy

Team collaboration

Formation

Office management qualification

Outils

Microsoft Office

Video conferencing tools

Relationship management tools

Description du poste

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

Your New Role

• As Receptionist, you will support the front of house operations for our Melbourne office. You will greet visitors, help maintain an efficient and well-maintained reception area and work closely with colleagues across AustralianSuper offices to support a ‘one fund’ culture.

• Key duties include but are not limited to;

• Greet guests and undertake general reception duties, responding promptly to queries, building rapport and creating a positive impression for visitors.

• Set up meeting rooms for internal and external visitors, including setting up and testing video conferencing facilities.

• Provide effective office support, including organising meetings and teleconferences, catering, expense management, filing, correspondence and invoicing.

• Assist with the procurement of appropriate stationery when required.

• Liaise with vendors and suppliers, including arranging payment of invoices and resolving issues that arise.

• Work collaboratively with the team, sharing information and contributing proactively and flexibly.

• Identify and communicate opportunities for process improvement.

• Provide local knowledge to assist colleagues in other offices arranging travel to the Melbourne office.

What You’ll Need

• Previous experience in a front of house role requiring a high level of customer or client interaction.

• Exceptional verbal communication skills and the ability to build rapport quickly.

• Proficiency in Microsoft Office, including Word, Excel and PowerPoint, with experience editing and formatting complex documents.

• Experience with relationship management tools.

• Demonstrated organisational skills and the ability to work proactively and autonomously.

• Ability to collaborate effectively with people at all levels and across teams.

• Excellent verbal and written communication skills.

• Demonstrated ability to work under pressure and manage multiple conflicting priorities within specified timeframes.

• Relevant qualifications in office management, hospitality or business administration are advantageous.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy.

******************************************************************************* please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.