Senior Manager, Data and Insights

AustralianSuper; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

AustralianSuper Pty Ltd is seeking a Senior Manager, Data & Insights to lead the Corporate Affairs intelligence capability. You will provide evidence, foresight and performance metrics to strengthen reputation and inform decision-making across Corporate Affairs activities.

Reporting to the Head of Corporate Affairs & Public Relations, you will deliver strategic insight, measure reputation and influence outcomes, guide GEO strategy, and establish a best-practice reporting and intelligence program

Qualifications

• 10+ years’ experience in a similar role is essential.
• Experience developing data and insights strategies and plans.
• Curiosity and a drive to connect the dots to create meaningful communications.
• Excellent interpersonal and communication skills across levels.
• Understanding of AI-enabled communications and analytics.
• Deep understanding of reputation management.

Responsibilities

• Monitor trends impacting AustralianSuper’s reputation and stakeholders.
• Integrate data sources and translate into actionable insights.
• Support campaign planning with audience and performance insights.
• Establish early-warning indicators and risk thresholds aligned to the risk framework.
• Develop and maintain the Corporate Affairs GEO strategy and roadmap.
• Monitor visibility across AI search and generative platforms for Corporate Affairs.
• Develop and maintain an integrated Corporate Affairs reporting framework.
• Consolidate and analyze reputation, stakeholder, media, and campaign data.
• Adhere to policies and develop related standards and procedures.
• Implement risk controls to limit breaches.
• Maintain relationships with service providers.

Skills

Data & Insights strategy

Strategic thinking

Interpersonal communication

AI analytics understanding

Reputation management

Job description

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

Your New Role

The Senior Manager, Data & Insights will establish and lead the Corporate Affairs intelligence capability, providing the evidence, foresight and performance measurement required to strengthen reputation, improve decision-making and maximise the impact of Corporate Affairs activity.

Reporting directly to the Head of Corporate Affairs & Public Relations, the role will be responsible for delivering strategic insight, measuring reputation and influence outcomes, informing campaign and content strategy, leading Corporate Affairs' Generative Engine Optimisation (GEO) strategy, and establishing a best‑practice reporting and intelligence program for the function.

Key Duties Include But Are Not Limited To

• Monitor and analyse emerging trends impacting AustraliaSuper’s reputation, stakeholders and operating environment.
• Integrate multiple data sources and translate into actionable strategic insights.
• Support campaign planning through audience, stakeholder and performance insights.
• Establish early-warning indicators and risk thresholds aligned to the Fund’s risk management framework.
• Develop and maintain the Corporate Affairs GEO strategy and roadmap.
• Monitor AustralianSuper's visibility and representation across AI search and generative platforms for Corporate Affairs.
• Develop and maintain an integrated Corporate Affairs reporting framework.
• Consolidate and analyse reputation, stakeholder, media, social, campaign and content performance data.
• Adhere to the Fund’s Protocols and Authorities for Policies, Standards and Procedures and, where assigned or required, develop, and maintain related policies, standards and procedures.
• Implement strong risk controls on processes, policies, and systems to ensure breaches are limited.
• Develop and maintain strong relationships with service providers, as required.

What You’ll Need

• 10+ years’ experience in a similar role is essential in this role.
• Demonstrated experience developing data and insights strategies and plans.
• Curiosity and a drive to connect the dots to create meaningful communications.
• Excellent interpersonal and communication skills and the ability to work effective with a range of people at all levels across the Fund.
• Understanding of AI-enabled communications and analytics
• Deep understanding of reputation management

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy.

https://www.australiansuper.com/careers/candidate-privacy-notice

Australian or New Zealand citizenship or Australian permanent residency status is required.