Coordinator Operational Services

Darling Downs Hospital and Health Service; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Career pathways

Employee wellbeing (EAP)

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health is seeking a proactive Coordinator Operational Services to lead and coordinate essential support services across our regional healthcare facilities. You will guide frontline teams, drive performance, and contribute to a safe, welcoming environment for patients, visitors and staff.

In this role you will oversee rostering, workforce planning and service improvements, using strong communication and organisational skills to deliver high-quality outcomes and continuous

Qualifications

• Experience leading or coordinating operational, hospitality, environmental or support service teams.
• Strong communication and interpersonal skills to build trust and resolve issues.
• Sound organisational skills, including workforce coordination and service planning.

Responsibilities

• Leading and supporting operational service teams to deliver high-quality outcomes across support functions.
• Coordinating rostering and daily priorities to maintain efficient service delivery.
• Driving continuous improvement initiatives to enhance safety, quality and patient experience.
• Building a positive team culture through coaching and collaboration.

Skills

Operational leadership

Team coordination

Communication skills

Safety and compliance

Workplace systems

Tools

Workplace systems

Job description

Coordinate and lead essential operational support services that help create a safe, welcoming and efficient healthcare environment in Cherbourg. This is an opportunity to guide a team, strengthen service delivery, and make a meaningful difference to patients, visitors and staff while building your leadership experience in a supportive regional health service.

What Your Day Could Look Like

As Coordinator Operational Services, you'll help ensure patients, visitors and staff experience safe, reliable and high-quality support services every day. From coordinating frontline operational activities to supporting team performance and service improvement, you'll play an important role in creating an environment where healthcare teams can deliver their best work.

Every Day, You'll Contribute By

• Leading and supporting operational service teams to deliver consistent, high-quality outcomes across key support functions.
• Building a positive team culture through coaching, communication and collaborative problem-solving.
• Coordinating workforce resources, rostering and daily priorities to maintain efficient and responsive service delivery.
• Identifying opportunities to improve processes, safety and service standards while supporting continuous improvement initiatives.

Let's Talk About You

You're a confident and approachable leader who brings both practical capability and genuine care to your work. You know how important behind-the-scenes services are to the patient experience, and you take pride in helping teams perform at their best. Guided by compassion, integrity, dignity, innovation and courage, you create positive relationships, support others to succeed and contribute to solutions that make a real difference for the community you serve.

Here's What Will Help You Thrive In This Role

• Experience leading or coordinating operational, hospitality, environmental or support service teams.
• Strong communication and interpersonal skills, with the ability to build trust and resolve issues effectively.
• Sound organisational skills, including workforce coordination, rostering and service planning.
• Confidence using workplace systems and applying safety, quality and compliance requirements.

You'll stand out from the crowd if you have food safety supervision knowledge or qualifications and/or experience working in healthcare, rural or community-focused environments.

Most importantly, we're looking for someone who is passionate about supporting people, strengthening services and creating positive experiences for patients, colleagues and the community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Work with Us | Rural

#WorkDDHHS #OpportunityImpact #TheyreHere

Occupational group

Health - Health Service Support