Coordinator Network Operations

East Gippsland Water; Bairnsdale; On-site; AUD 84,000 - 104,000; Full time

Benefits offered by this job

Monthly ADOs

Flexible work arrangements

Wellbeing subsidies

Bring Your Dog to Work

Job summary

East Gippsland Water is seeking a Coordinator Network Operations to oversee the safe, reliable and efficient operation of our water and wastewater networks. You will monitor performance using SCADA, EAM and GIS, coordinate investigations, and lead improvement plans in collaboration with field crews and internal teams.

Reporting to the District Manager, you will translate findings into maintenance actions, support business continuity planning and respond to incidents, with a strong emphasis on

Qualifications

• Experience coordinating network operations and field teams.
• Familiarity with SCADA, EAM and GIS systems.
• Ability to monitor, investigate and respond to network incidents.

Responsibilities

• Monitor water and wastewater network performance using operational data and systems.
• Identify reliability, pressure, flow, pump station and water quality issues.
• Develop and coordinate network optimisation and improvement initiatives.
• Lead investigations into network, customer and operational performance issues.
• Translate findings into maintenance activities and corrective actions.
• Analyse trends and support continuous improvement of network operations.
• Coordinate water quality sampling, field testing and follow-up actions.
• Manage responses to water quality issues, complaints and operational events.
• Oversee disinfection site checks, compliance activities and record keeping.
• Maintain accurate records, work orders and operational data in EAM.
• Support business continuity planning, testing and operational preparedness.
• Coordinate planned and unplanned service disruption response activities.
• Provide leadership, guidance and support to Operator Networks and field crews.
• Work collaboratively with internal teams, contractors and stakeholders.
• Promote safety, compliance, EGW values, training and a positive team culture.

Job description

Investigate, analyse and respond to network challenges in a workplace where great people, purpose and opportunity come together.

• Lead, optimise and improve essential networks in a stable environment
• Inclusive, values-driven culture with strong teamwork and community impact
• Training, development and clear internal pathways to support career growth
• Monitor, investigate and enhance network performance in a role offering variety, challenge and meaningful work. Be part of a values-driven team committed to employee development, wellbeing and long-term career success.

East Gippsland Water provide an essential service to customers across our region, priding ourselves on our workplace culture of collaboration, innovation, authenticity and accountability. If you want to apply your skills and develop a career in a customer-focused industry, we would like to hear from you.

About the role

The Coordinator Network Operations coordinates day-to-day activities that support the safe, reliable and efficient operation of EGW's water and wastewater networks. The role uses SCADA, EAM, GIS, field observations and operational data to monitor network performance, identify reliability issues, establish and coordinate improvement plans, and support operational readiness through relevant business continuity testing, storage bypass preparation and response planning.

Reporting to the District Manager Mitchell, the position provides coordination, guidance and support to Operator Networks and field crew members who rotate through relevant network optimisation, sampling support and investigation activities as required.

The role works with field crews, Water Quality, Treatment Operations, maintenance, planning and scheduling, SCADA and contractors to support network investigations, water quality response, Inflow & Infiltration / non-revenue water planning, pump station performance monitoring, business continuity preparation and follow-up actions.

Key Responsibilities:

• Monitor water and wastewater network performance using operational data and systems.
• Identify reliability, pressure, flow, pump station and water quality issues.
• Develop and coordinate network optimisation and improvement initiatives.
• Lead investigations into network, customer and operational performance issues.
• Translate findings into maintenance activities and corrective actions.
• Analyse trends and support continuous improvement of network operations.
• Coordinate water quality sampling, field testing and follow-up actions.
• Manage responses to water quality issues, complaints and operational events.
• Oversee disinfection site checks, compliance activities and record keeping.
• Maintain accurate records, work orders and operational data in EAM.
• Support business continuity planning, testing and operational preparedness.
• Coordinate planned and unplanned service disruption response activities.
• Provide leadership, guidance and support to Operator Networks and field crews.
• Work collaboratively with internal teams, contractors and stakeholders.
• Promote safety, compliance, EGW values, training and a positive team culture.

Why Join East Gippsland Water:

• Enjoy monthly ADOs for full-time team members
• Genuine work-life balance with Monday-Friday schedules
• Flexible work arrangements that support life outside work
• Strong learning, training and professional development opportunities
• Clear pathways for progression and internal mobility
• Biannual Health & Wellbeing subsidies
• Weekly Bring Your Dog to Work wellbeing initiative
• Reduced-rate corporate gym memberships
• Comprehensive Employee Assistance Program (counselling, coaching and wellbeing services)
• A supportive, collaborative, values-driven workplace
• Inclusive culture that champions diversity and wellbeing
• A proud commitment to sustainability and community impact
• Access exclusive discounts and perks through Flare (Employee Benefits program)
• Competitive salary and benefits package
• Modern technology and tools that enable innovation
• EGW- Renowned for its proactive supportive community & exceptional lifestyle. We take pride & ownership to deliver essential services to our community.
• East Gippsland Water provides an inclusive work environment, offering ongoing professional development opportunities, a workplace culture that supports work-life balance, and the opportunity to directly contribute to the community and environment in which we live and work.
• As part of our commitment to creating a diverse, inclusive and flexible workplace, we strongly encourage applications from experienced women and men, First Nations People, people with differing abilities, LGBTQI+, culturally and ethnically diverse candidates to best represent and engage with our community.

To find out more about this position, you can obtain a Position Description by visiting our website egwater.vic.gov.au/positions-vacant, or by emailing our People & Culture team at [e-mail] or on 03 5150 4444.

Applications close on Sunday 15th November 2026.

• This role has been classified as per our Enterprise Agreement as a Band 3-4 position, ($83,811.38 – $103,808.81 per annum)
• Plus 12% employer superannuation contribution. We reserve the right to remunerate successful candidates within the span of this classification dependant on demonstrated skills, experience and qualifications.
• Shortlistedapplicants may be required to undertake a pre-employment medical and National PoliceCheck.
• Mandatory vaccinations may apply
• On-call Activities- appropriate standby remuneration apply (may be required)