Coordinator - Aged Care Services

Centacare Brisbane; City of Brisbane; Hybrid; AUD 74,000 - 99,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 p.a.

Hybrid work model with WFH

Employee assistance program

Training & development opportunities

Supportive, values-driven team

Job summary

Centacare Brisbane is seeking a Coordinator to lead regional service delivery and coordinate high-quality, person-centred aged care services. The role involves driving compliance with Aged Care Quality Standards and aligning with the organisation's mission and values.

The position is full-time with a hybrid working model and travel to Darra, Gold Coast and Beaudesert. Salary is $63 per hour plus super, with salary packaging and travel reimbursement options.

Qualifications

• Qualified in Nursing, Community Services, Aged Care, Disability or related field.
• Strong understanding of Aged Care funding models and compliance requirements.
• Excellent communication, leadership and coordination skills across diverse service environments.

Responsibilities

• Lead regional service delivery planning with the Regional Manager to ensure safe, person-centred services.
• Oversee care planning, assessments, reviews and service delivery to meet quality standards and regulatory requirements.
• Supervise, coach and support Care Partners to build capability and best-practice service delivery.
• Oversee operations and facility coordination at Beaudesert Hub with the Regional Manager.
• Monitor incidents, complaints and feedback and drive timely improvements in service delivery.

Skills

Communication

Leadership

Stakeholder engagement

Coordination

Education

Nursing

Community Services

Aged Care

Disability

Job description

About Centacare

Centacare is a non-profit community organization that supports the strengthening of family and community relationships, particularly where there is vulnerability and disadvantage. Our services are available to the entire community regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability. We strive to deliver professional and accountable services whilst empowering our clients to find solutions and achieve their goals.

Centacare is a non-profit community organization that supports the strengthening of family and community relationships, particularly where there is vulnerability and disadvantage. Our services are available to the entire community regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability. We strive to deliver professional and accountable services whilst empowering our clients to find solutions and achieve their goals.

About The Role

Centacare is looking for a Coordinator to provide leadership, coordination, and operational oversight to ensure the delivery of high-quality, person-centred aged care services. The Coordinator, plays a key role in driving service excellence, compliance with the Aged Care Quality Standards, and alignment with Centacare's Mission, Vision, Values, and Catholic Social Teachings.

• Employment Status: Full Time
• Location: Hybrid model with WFH available with travel to Darra, Gold Coast, and Beaudesert
• Remuneration: $63ph + Super + Not for Profit Salary Packaging (Increases your take home pay) + Allowance Travel Reimbursement (KM's)

Key Responsibilities

• Lead regional service delivery planning with the Regional Manager to ensure safe, person-centred, and compliant services.
• Oversee care planning, assessments, reviews, and service delivery to ensure quality standards and regulatory requirements are met.
• Supervise, coach, and support Care Partners to build capability and ensure best-practice service delivery.
• Oversee operations and facility coordination at Centacare's Beaudesert Hub in collaboration with the Regional Manager.
• Monitor incidents, complaints, and feedback and drive timely improvements in service delivery in collaboration with the Regional Manager.
• Ensure services align with client needs, funding agreements, budgets, and rostering requirements.
• Monitor referral pathways and My Aged Care systems to support efficient client intake and transitions.
• Participate in a rotational after-hours on-call roster.
• Ensure compliance with WHS, safeguarding, privacy, and legislative requirements.

What We Offer

• Salary Packaging Benefits: Package up to $18,550 of your annual salary tax-free, increasing your take-home pay.
• Flexible hybrid model with WFH available.
• Employee Assistance Program: Access free and confidential counselling.
• Training & Development: Excellent opportunities for professional development and career growth.
• Work within a supportive, collaborative and values-driven team.

About You

• Qualified in Nursing, Community Services, Aged Care, Disability or related field (or possess significant demonstrated relevant industry experience).
• Strong understanding of Aged Care, CHSP and Support at Home funding models, legislation, and compliance requirements.
• Excellent communication, leadership, stakeholder engagement, and coordination skills across diverse service environments.
• Proven ability in care planning, reporting, problem-solving, conflict resolution, and working independently with sound judgement.

Essential Requirements:

• Current driver’s licence
• Reliable, registered and insured vehicle
• Current paid Blue Card
• Current paid NDIS Worker Screening Clearance
• Current First Aid and CPR certification
• Australian Federal Police Criminal History Check
• Evidence of the right to work in Australia

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults.