Coolroom Senior Leading Hand

Norco; New South Wales; On-site; AUD 70,000 - 90,000; Full time

Job summary

Norco seeks an experienced Senior Leading Hand Distribution Employee to lead the Raleigh cold room distribution team. This full‑time role coordinates daily warehouse tasks, supports shift performance, and keeps safety, quality, and on‑time dispatch at the forefront of operations.

You will act as a key link between team members and supervisors, guiding staff, ensuring SAP processes are followed, and maintaining accurate documentation in a fast-paced environment.

Qualifications

• Experience leading or mentoring a distribution team.
• Proven ability to coordinate daily warehouse activities and meet deadlines.
• Current forklift licence and safe operating skills.
• Experience with SAP in a manufacturing or distribution setting.
• Excellent communication and problem-solving abilities.

Responsibilities

• Coordinate daily warehouse activities and shift performance.
• Maintain safety standards and ensure accurate picking, loading and dispatch.
• Lead by example on the warehouse floor and liaise with supervisors.
• Manage workloads, prioritise tasks and meet production timelines.
• Ensure documentation is completed accurately and on time.

Skills

Leadership experience

Forklift license

Safety mindset

Coordination of workloads

SAP proficiency

Documentation accuracy

Communication skills

Problem solving

Shift planning

Tools

SAP

Job description

Coolroom Senior leading hand Norco Raleigh, NSW, AU

About us:

Norco is Australia’s oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we are here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

About the role:

We are seeking an experienced Senior Leading Hand Distribution Employee to provide frontline leadership within our cold room distribution operation at Raleigh.

In this Full-time position, you will be responsible for coordinating daily warehouse activities, supporting shift performance, maintaining safety standards, and ensuring orders are picked, loaded and dispatched accurately and on time.

You will act as a key link between team members and supervisors while leading by example on the warehouse floor.

You’ll be a great fit if you:

• Have previous experience in a warehouse, logistics or distribution environment
• Demonstrated leadership experience supervising or mentoring team members
• Hold a current forklift license and have strong forklift operating skills
• Have a strong commitment to safety, quality and operational excellence
• Can coordinate workloads, prioritise tasks and meet production deadlines
• Have previous experience using SAP systems in a manufacturing environment
• Are confident using warehouse systems and completing documentation accurately
• Have excellent communication and problem-solving skills
• Can work rotating shifts, including weekends and public holidays as required
• Display behaviours aligned with Norco values: Authenticity, Agility, Diversity and Connection

If successful, you will be required to complete a pre-employment medical, including drug and alcohol screening.

Why you’ll love working with us:

• Lead a supportive and experienced distribution team
• Join a secure Australian-owned organisation with a strong future
• Competitive remuneration and applicable shift penalties
• Ongoing training, development and leadership growth opportunities
• Be part of a workplace that genuinely values safety, teamwork and continuous improvement

Be part of something bigger, where your leadership supports Aussie farmers, customers and communities every day.