Control Room Operator

International Convention Centre Sydney (ICC Sydney)

Sydney

On-site

AUD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Free meals daily
Heavily discounted car parking
Paid wellbeing leave
Volunteer and parental leave options
Salary sacrificing options
Exclusive health insurance offers

Job summary

ICC Sydney is seeking a Control Room Operator to join our Security Department on a full-time basis. You will monitor CCTV, manage access control and coordinate incident responses while engaging with a diverse range of stakeholders.

The role requires 2-4 years in security, NSW Security Licence 1A, First Aid, RSA and valid working rights in Australia. The position operates on a 4 on, 4 off roster with 12-hour shifts and is based in Sydney's CBD near Darling Harbour.

Qualifications

  • 2-4 years of security experience desirable.
  • NSW Security Licence 1A required.
  • First Aid Certificate required.
  • Responsible Service of Alcohol Certificate required.
  • Valid working rights in Australia.
  • Must be 18 years or over.

Responsibilities

  • Monitor CCTV and manage access control.
  • Coordinate incident responses with the security team.
  • Liaise with stakeholders and provide calm, diplomatic advice.

Skills

CCTV monitoring
Incident response
Access control

Job description

About this opportunity:

ICC Sydney are looking for a professional, enthusiastic and operationally savvy Control Room Operator to join our Security Department on a full-time basis.

You will play a crucial role within the Security team from managing multiple moving parts and a vast array of stakeholders, including monitoring CCTV, managing access control and ensuring effective coordination of incident responses. You will handle interactions in a composed, respectful and diplomatic way, providing advice and solutions to suit the situation while maintaining vigilance over ICC Sydney assets.

This role will suit a Security professional looking for that next step in Security Operations. You enjoy a work pace and focus that changes from shift to shift. You are a naturally composed, pragmatic person and a natural and logical communicator able to put process and procedure into operational action and tangible results.

This role works across a 4 day on, 4 day off (2 day shifts, 2 overnight shifts) rotating roster comprising of 12-hour shifts.

Why ICC Sydney?

ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

As part of our team, you’ll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits, including:

  • Free and fresh daily meals.
  • Heavily discounted car parking and dry cleaning.
  • Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
  • Purchased leave, novated leasing and salary sacrificing options.
  • Access to exclusive health insurance offers and an executive superannuation arrangement.
  • Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
  • Access to discounted or complimentary event tickets.
  • A coffee and pastry on us, on your birthday.
  • Regular professional development and learning opportunities.
  • We encourage your work life balance and offer flexibility to suit you.

CBD location close to public transport and in the heart of the Darling Harbour precinct.

ICC Sydney iscommitted to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence.

Required Skills & Experience:
  • 2-4 years’ experience in Security will be desirable.
  • NSW Security Licence 1A.
  • First Aid Certificate.
  • Responsible Service of Alcohol Certificate.
  • Valid working rights in Australia.
  • You must be 18 years or over.

To be eligible for employment you must have valid working rights in Australia.

Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.

ICC Sydney Pty Ltd - Security Licence Number

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