Contract Records Specialist – Energy & Resources

Sgs; Western Australia; On-site; AUD 65,000 - 90,000; Full time

Job summary

SGS in Perth CBD is seeking a contract Records Management professional to deliver day-to-day management of electronic and physical records. You will work with customer groups, IT consultants, and internal stakeholders to ensure records are secure, organised, and compliant with company processes and industry standards.

The role focuses on archiving activities, data categorisation, responding to records requests, and maintaining up-to-date work instructions while driving process improvements.

Qualifications

• Experience in records management, archives, or information management roles.
• Knowledge of electronic and hardcopy records management practices.
• Familiar with offsite storage, Safe Custody, and retention/destruction processes.
• Excellent organisational skills and ability to prioritise multiple requests.
• Strong interpersonal skills and ability to liaise with diverse groups.
• High attention to detail, accuracy and confidentiality.
• Proactive, solutions-focused approach to process improvements.

Responsibilities

• Support management of electronic resources and databases with customer groups.
• Assist with analysing, categorising and organising data for effective use.
• Liaise with customers and provide accurate, timely records responses.
• Collaborate with IT consultants to translate needs into requirements.
• Maintain work instructions and support process improvement initiatives.
• Perform archival activities: receive hardcopy docs and manage offsite storage.
• Profile, retrieve, return and destroy archived cartons.
• Support Safe Custody processes (wet-signed contracts, variations, guarantees).
• Manage customer requests via shared mailboxes and meet service levels.
• Ensure compliance with KPIs, SLAs and records management standards.

Skills

Records management

Electronic records

Hardcopy records

Offsite storage

Safe Custody

Retention & destruction

Organisational skills

Interpersonal skills

Attention to detail

Confidentiality

Process improvement

Job description

SGS in Perth CBD is seeking a contract Records Management professional to deliver day-to-day management of electronic and physical records. You will work with customer groups, IT consultants, and internal stakeholders to ensure records are secure, organised, and compliant with company processes and industry standards.

The role focuses on archiving activities, data categorisation, responding to records requests, and maintaining up-to-date work instructions while driving process improvements.