Contract & Performance Manager

Country SA PHN; Mount Barker; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary Sacrifice benefits

5 weeks annual leave

12 days personal leave

Flexible working location

Job summary

Country SA PHN is seeking a Contract and Performance Manager to lead contract oversight and performance monitoring across health service arrangements in country South Australia. You will manage procurement processes, build strategic provider relationships, and drive continuous improvement in service delivery.

You will work within a collaborative Commissioning team, applying data-driven analysis and sound judgement to ensure outcomes align with Country SA PHN's priorities.

Qualifications

• Qualified with health-related discipline or equivalent experience in contract management or procurement.
• Proven ability to apply innovative problem-solving in commissioning and procurement.
• Experience in evaluating programs or projects, preferably in healthcare.
• Strong negotiation and communication skills with stakeholders.

Responsibilities

• Oversee and manage service contracts to deliver high-quality outcomes.
• Monitor performance, risks and compliance across contracts.
• Lead procurement activities including tenders and proposals.
• Build and maintain strategic relationships with providers and internal teams.

Skills

Contract management

Procurement

Relationship management

Performance analysis

Negotiation

Data analysis

Stakeholder engagement

Education

Health-related discipline

Business management / health administration

Procurement/contract management qualification

Tools

Procurement software

MS Excel / data analysis

Job description

The Federal Government appointed Country SA PHN to enhance the delivery of focused and appropriate health services to the rural communities of South Australia.

The goal of the organisation is to improve the efficiency and effectiveness of health services for people particularly those at risk of poor health outcomes, improve the coordination of health services, and increase access and quality support for people.

Job Description

About Us

Established by the Federal Government Primary Health Networks (PHNs) operate Australia wide. Country SA PHN is the Primary Health Network covering the country regions of South Australia. At Country SA PHN, we value a supportive, inclusive, and innovative work environment. We are passionate about improving the health and wellbeing of people living in country South Australia.

The Opportunity

Working as part of the Commissioning team, the Contract and Performance Manager uses performance information, sound judgement, relationship management and innovative problem solving to ensure commissioning activities are delivered to a high standard and aligned with Country SA PHN's strategic priorities and objectives.

The Contract and Performance Manager is responsible for the effective management and oversight of service contracts, applying best practice contract and performance management principles to support high quality, efficient and outcomes focused service delivery that delivers the greatest possible health benefit for country South Australians.

The Contract and Performance Manager builds strategic and collaborative relationships with commissioned service providers and key internal stakeholders to drive performance, strengthen accountability and support continuous improvement. The role monitors contractual and service performance, service risks, and works collaboratively to resolve issues and improve service quality, efficiency and outcomes.

Under the direction of the Executive Manager and Senior Manager, Commissioning, the Contract and Performance Manager contributes to procurement activities, such as tenders and requests for proposals, in accordance with appropriate procurement and probity principles.

Country SA PHN offers a great range of benefits to our employees, including:

• Access to generous not for profit Salary Sacrifice taxation benefits including up to$15,900 for living expenses and $2,650 for meal and entertainment.
• 5 weeks annual leave and 12 days personal leave.
• Supportive culture - work alongside passionate professionals in an environment that values teamwork, innovation, and accountability.

Country SA PHN offers a flexible working location with offices located around the state, including Nuriootpa, Black Forest and Mount Barker.

Desired Skills and Experience

About You

You are a collaborative and solutions-focused professional who combines strong analytical and communication skills with sound judgement and a practical approach to problem-solving. You build trusted relationships with diverse stakeholders, confidently navigate competing priorities and complex issues, and are motivated by improving health outcomes for rural communities.

More specifically you will have:

• Relevant qualification or experience in a health-related discipline, contract management, procurement, business management, health administration or related field.
• Demonstrated ability to apply an innovative approach to problem-solving.
• Demonstrated skills and experience in establishing, managing and evaluating programs or projects, preferably within a healthcare setting.
• Developed negotiation, conflict resolution and communication skills, preferably in the context of performance monitoring and feedback.
• Strong written and verbal communication and negotiation skills, and ability to effectively communicate and collaborate with a range of stakeholders.
• Demonstrated analytical skills and attention to detail, particularly analysing complex datasets for trends and gaps.
• Ability to effectively prioritise, manage workload, and deliver results across multiple projects with competing priorities.
• Ability to work with minimal supervision, as part of a team and across business areas, functions, and organisations.

Additionally, you will:

• Highly developed interpersonal skills with the ability to build positive relationships with a cross-sectoral range of stakeholders who themselves are subject area experts
• Ability to be adaptable and responsive to changing needs and directions.
• Demonstrates integrity and is committed to the appropriate and ethical use of information, data and analytics.
• Demonstrates creativity and innovation, generating new ideas. Actively influences and promotes ideas that improve commissioning and investment of CSAPHN.

Aboriginal and Torres Strait Islander people are encouraged to apply as Country SA PHN seeks to strengthen a responsive and supportive workforce reflecting our diverse communities.

Applications close Sunday 6 September, if not sooner.