Contract & Performance Manager

Country SA PHN; City of Unley; Hybrid; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Salary package

Leave entitlements

Supportive culture

Health & wellbeing service

Free parking

Job summary

Country SA PHN, based in South Australia, invites applications for the Contract and Performance Manager role within the Commissioning team. You will oversee service contracts, apply best-practice performance management, and support high-quality, outcomes-focused health delivery for rural communities.

Working with stakeholders across the organisation, you will monitor contract performance, manage risks, contribute to procurement, tenders and RFIs, and drive continuous improvement in partnership

Qualifications

• Relevant qualifications or experience in health-related discipline, contract management, procurement or health administration.
• Demonstrated ability to apply innovative approaches to problem-solving in a commissioning context.
• Experience in managing programs or projects within healthcare settings and monitoring performance.

Responsibilities

• Oversee and manage service contracts and performance monitoring.
• Apply best-practice contract and performance management principles.
• Support procurement activities including tenders and RFIs in line with probity.

Skills

Contract management

Procurement

Business management

Health administration

Education

Health-related discipline background

Job description

Introduction: The Federal Government appointed Country SA PHN to enhance the delivery of focused and appropriate health services to the rural communities of South Australia.

The goal of the organisation is to improve the efficiency and effectiveness of health services for people particularly those at risk of poor health outcomes, improve the coordination of health services, and increase access and quality support for people.

The Opportunity

Working as part of the Commissioning team, the Contract and Performance Manager uses performance information, sound judgement, relationship management and innovative problem solving to ensure commissioning activities are delivered to a high standard and aligned with Country SA PHN's strategic priorities and objectives.

The Contract and Performance Manager is responsible for the effective management and oversight of service contracts, applying best practice contract and performance management principles to support high quality, efficient and outcomes focused service delivery that delivers the greatest possible health benefit for country South Australians.

The Contract and Performance Manager builds strategic and collaborative relationships with commissioned service providers and key internal stakeholders to drive performance, strengthen accountability and support continuous improvement. The role monitors contractual and service performance, service risks, and works collaboratively to resolve issues and improve service quality, efficiency and outcomes.

Under the direction of the Executive Manager and Senior Manager, Commissioning, the Contract and Performance Manager contributes to procurement activities, such as tenders and requests for proposals, in accordance with appropriate procurement and probity principles.

Why join us

• Competitive salary
• Access to generous not for profit Salary Sacrifice taxation benefits including up to $15,900 for living expenses and $2,650 for meal and entertainment.
• 5 weeks annual leave and 12 days personal leave.
• Supportive culture - work alongside passionate professionals in an environment that values teamwork, innovation, and accountability.
• Free Health & Wellbeing Service.
• Free on-site parking
• Learn more about working at Country SA PHN by viewing our Employee Value Proposition

Country SA PHN offers a flexible working location with offices located around the state, including Nuriootpa, Black Forest and Mount Barker.

Skills and Experiences:

You are a collaborative and solutions-focused professional who combines strong analytical and communication skills with sound judgement and a practical approach to problem-solving. You build trusted relationships with diverse stakeholders, confidently navigate competing priorities and complex issues, and are motivated by improving health outcomes for rural communities.

About You

• Relevant qualification or experience in a health-related discipline, contract management, procurement, business management, health administration or related field.
• Demonstrated ability to apply an innovative approach to problem-solving.
• Demonstrated skills and experience in establishing, managing and evaluating programs or projects, preferably within a healthcare setting.
• Developed negotiation, conflict resolution and communication skills, preferably in the context of performance monitoring and feedback.
• Strong written and verbal communication and negotiation skills, and ability to effectively communicate and collaborate with a range of stakeholders.
• Demonstrated analytical skills and attention to detail, particularly analysing complex datasets for trends and gaps.
• Ability to effectively prioritise, manage workload, and deliver results across multiple projects with competing priorities.
• Ability to work with minimal supervision, as part of a team and across business areas, functions, and organisations.

Additionally, you will:

• Highly developed interpersonal skills with the ability to build positive relationships with a cross-sectoral range of stakeholders who themselves are subject area experts
• Ability to be adaptable and responsive to changing needs and directions.
• Demonstrates integrity and is committed to the appropriate and ethical use of information, data and analytics.
• Demonstrates creativity and innovation, generating new ideas. Actively influences and promotes ideas that improve commissioning and investment of CSAPHN.

Aboriginal and Torres Strait Islander people are encouraged to apply as Country SA PHN seeks to strengthen a responsive and supportive workforce reflecting our diverse communities.

For more information about Country SA PHN, please visit www.countrysaphn.com.au

Applications close Sunday 6 September, if not sooner.