Contract Management Analyst

Transport for NSW; Newcastle; Hybrid; AUD 142,000 - 159,000; Full time

Job summary

Transport for NSW is seeking a results‑driven Contract Manager with a strong background in data analytics to support the Public Transport Branch. You will lead complex service variations, manage key supplier relationships, and provide timely advice and reports to drive value for money across NSW.

Based in Newcastle or other NSW locations with hybrid work, you’ll collaborate with stakeholders, analyse data and spatial information, and ensure contractual obligations are met while delivering

Qualifications

• Your relevant qualifications will be in law, commerce, business, logistics or economics and/or equivalent industry experience in contract management, such as service contracts, preferably in a commercial environment.

Responsibilities

• Lead the review and implementation of complex service variations with key stakeholders.
• Manage contract relationship management and ensure suppliers meet performance standards.
• Provide expert advice, information and reports to support decision making and value for money.
• Occasional travel to Sydney or other NSW locations as required.

Skills

Contract management

Data analysis

Relationship management

Customer service

Education

Law

Commerce

Business

Logistics

Economics

Job description

Job category: Manufacturing, Transport & Logistics

Job location: Newcastle, NSW, AU, 2302

Job reference number: 112391

Employment type: Permanent Full-Time

Salary range: $141678.0-$158677.0

You’re agile, keen and open to meaningful work and opportunities that come your way.

You’re called upon to help decision makers identify the options that best match their objectives. This is your opportunity to deliver exceptional services to the people of NSW, create innovative solutions, and foster strong partnerships.

In this role, you'll:

Work within our Contract Partnership Team within the Public Transport Branch of the Coordinator General division at Transport for NSW, with a focus on complex contract management activities and managing key strategic relationships.

This role will see you lead the review and implementation of complex service variations, collaborating closely with key stakeholders, and using data, including spatial, and analytics, to inform decision making and deliver good customer outcomes that represents value for money.

You will manage contract relationship management, ensuring suppliers comply with contractual obligations, including performance standards. As well as provide expert and timely advice, information, and reports.

For more information on this position and business unit, view the role description and information pack.

About you

Your relevant qualifications will be in law, commerce, business, logistics or economics and/or equivalent industry experience in contract management, such as service contracts, preferably in a commercial environment.

You’re recognised for your service delivery, data analysis and contract management expertise with a love of customer service for regional NSW and an understanding of commitment to communities.

In summary, you are both commercial and strategic focused, analytical and driven by data, information and rules and someone who is a relationship builder with advanced communication skills and the ability to influence others rather than just tell.

This is an Award Transport Grade 8 Permanent Full-Time role based in any of the following NSW Statewide Office Locations- Newcastle, Wollongong or Parramatta- with flexibility through hybrid working model. The team rhythm includes regular in-person collaboration days on Wednesdays. The role works within the team’s established rhythm and contributes to collaborative delivery across the branch. This will also require some travel occasionally in the field to Sydney or very rarely to any of our broader locations to the borders of NSW.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

For more information about this role, please contact ***************@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment

Contract Manager, Data Analyst, Relationship Manager, Manager, Logistics, Legal, Customer Service, Data, Management, Operations