Contract & Grounds Operations Lead

Green by Nature AU; Townsville City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle, laptop & mobile phone

Relocation assistance

Visa support

Professional development

Job summary

Green by Nature AU in Townsville invites an experienced operational leader to take end-to-end responsibility for turf, horticulture and grounds maintenance contracts across multiple facilities. Reporting to the QLD Regional Manager, you will lead teams, manage client relationships and ensure safe, high-standard delivery.

This is a great next step for a Contract Coordinator, Grounds Manager or horticultural leader who combines hands-on leadership with commercial acumen, quoting, budgeting and

Qualifications

• Proven experience in contract, operational or service delivery management.
• Strong knowledge of turf, horticulture, landscaping or grounds maintenance.
• Demonstrated experience leading, mentoring and developing teams.
• Strong commercial awareness, including quoting, resource planning and contract performance.
• Excellent communication and client relationship management skills.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive, practical and solutions-focused approach.
• A genuine commitment to safety, quality and continuous improvement.
• A current driver’s licence.
• Relevant qualifications in horticulture, turf management or a related field will be highly regarded.

Responsibilities

• Manage day-to-day turf, garden and grounds maintenance operations across multiple sites
• Lead, support and develop operational teams, including onboarding, training and performance management
• Build trusted relationships with clients, stakeholders and internal teams
• Monitor contract performance, service standards, budgets and operational priorities
• Identify opportunities to improve the quality, presentation and functionality of client spaces
• Prepare accurate quotes and coordinate additional works
• Maintain comprehensive records of maintenance activities and contract deliverables
• Ensure compliance with safety requirements, industry regulations and company standards
• Drive continuous improvement, operational efficiency and contract growth

Skills

Contract management

People leadership

Turf & horticulture knowledge

Client relationship management

Quoting & budgeting

Education

Relevant horticulture/turf management qualifications

Job description

Green by Nature AU in Townsville invites an experienced operational leader to take end-to-end responsibility for turf, horticulture and grounds maintenance contracts across multiple facilities. Reporting to the QLD Regional Manager, you will lead teams, manage client relationships and ensure safe, high-standard delivery.

This is a great next step for a Contract Coordinator, Grounds Manager or horticultural leader who combines hands-on leadership with commercial acumen, quoting, budgeting and