Contract Admin & Works Coordinator — Public Sector Cleaning

Ventia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Ventia in Parramatta is seeking a Contract Administration & Works Coordinator to join the NSW Whole of Government Cleaning Contract team. This role coordinates reactive and planned works, manages contract variations, and supports service delivery outcomes.

The role is full-time, based in Parramatta, offering ongoing career development within a large, dynamic portfolio. You will liaise with clients, operations and subcontractors, monitor service levels, maintain variation registers, and ensure

Qualifications

• Experience in contract administration, works coordination, facilities management or a similar operational support role.
• Strong organisational skills to manage multiple priorities and deadlines.
• Commercial awareness and understanding of how operational decisions impact contract performance.
• Excellent written and verbal communication skills.
• Strong stakeholder engagement and relationship-building capability.
• High attention to detail and strong document control.
• Ability to work independently while contributing to a broader team.

Responsibilities

• Coordinating and administering contract variations from initiation through to submission and approval.
• Managing incoming reactive and optional works requests and ensuring they are correctly classified and prioritised.
• Dispatching work orders and monitoring jobs through to completion.
• Maintaining variation registers, site cleaning registers and contract records.
• Monitoring KPIs and service level requirements, proactively managing potential breaches.
• Acting as a key point of contact for clients regarding work status and service updates.
• Building effective relationships with operational teams, subcontractors and customers.
• Supporting contractual reporting and commercial administration activities.
• Coordinating the end-to-end COS process to support contract service delivery outcomes.
• Supervising the Emergency / Reactive Cleaner and supporting emergency response activities where required.

Skills

Contract administration

Works coordination

Facilities management

Organisation

Commercial awareness

Stakeholder engagement

Tools

MS Office (Word & Excel)

Job description

Ventia in Parramatta is seeking a Contract Administration & Works Coordinator to join the NSW Whole of Government Cleaning Contract team. This role coordinates reactive and planned works, manages contract variations, and supports service delivery outcomes.

The role is full-time, based in Parramatta, offering ongoing career development within a large, dynamic portfolio. You will liaise with clients, operations and subcontractors, monitor service levels, maintain variation registers, and ensure