Content Solutions Engineer (Pre Sales)

Transperfect; Sydney; Presencial; AUD 120.000 - 150.000; Jornada completa

Descripción de la vacante

TransPerfect in Sydney seeks a Content Solutions Engineer to combine AI/MT expertise with enterprise localization know-how. You will engage with clients during pre-sales, translate business needs into scalable AI and GlobalLink configurations, and lead design of automated content workflows.

You will collaborate with sales, product, and implementation teams to define pilots, KPIs, and roadmaps, ensuring successful adoption of AI tools and GlobalLink solutions in complex localization projects.

Formación

• BS/BA required.
• Direct experience with MT, Generative AI, LLM or other NLP technologies, solutions and services.
• Direct sales, client services, key account management or program management experience.
• Familiar with the localization industry and experience on complex localization projects.
• Fluency in English, excellent verbal communication, and client-facing skills.

Responsabilidades

• Serve as AI/MT SME in pre-sales engagements and lead client discussions.
• Design AI-powered workflows and GlobalLink-enabled solutions addressing client use cases.
• Translate client requirements into scalable GlobalLink configurations and align AI/MT with platform architecture.
• Coordinate with Sales, Product and Implementation teams to define pilots, KPIs and roadmaps.
• Support strategic client relationships and ensure successful adoption of AI/MT capabilities and GlobalLink solutions.

Conocimientos

MT

Generative AI

LLM

NLP technologies

Sales & client services

Educación

BS/BA

Herramientas

GlobalLink

Descripción del empleo

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

ABOUT THE JOB:

TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry.

TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market.

We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team.

This is a multi-functional, client-facing role that combines:

• Subject Matter Expertise (SME) inArtificial Intelligence (AI), Machine Translation (MT), and Generative AI
• Strategicpre-sales support across the GlobalLink suite
• Technical consulting and solution architecture
• Key account and program management collaboration

The ideal candidate operates at the intersection ofAI innovationandenterprise localization technology.

As a Content Solutions Engineer, you will serve as both:

• The AI/MT expert during pre-sales engagements
• A technical advisor and solution consultant for the broader GlobalLink suite of products
• You will work closely with prospective and existing clients to:
• Gather requirements
• Identify automation and optimization opportunities
• Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges

You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions.

KEY RESPONSIBILITIES:

AI & MT Subject Matter Expertise

• Act as SME in sales opportunities involving AI, MT, and Generative AI
• Lead client presentations, workshops, and technical discussions
• Evaluate LLM and MT options for external clients and internal production
• Design AI-powered workflows aligned with client use cases

GlobalLink Solution Support

• Support pre-sales efforts across theGlobalLink suite, including workflow automation, integrations, reporting, and content management capabilities
• Translate client business requirements into scalable GlobalLink configurations
• Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts
• Ensure alignment between AI/MT solutions and broader platform architecture

Consulting & Implementation Oversight

• Propose pilot programs and define implementation roadmaps
• Establish KPIs and success metrics
• Coordinate with AI/MT Implementation and GlobalLink teams for deployment
• Ensure smooth communication between clients and internal stakeholder.
• Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes.

REQUIREMENTS:

• BS/BA required
• Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services
• Direct sales, client services, key account management or program management experience
• You are familiar with the localization industry and have few years experience working on complex localization projects
• Fluency in English, excellent verbal communication, and client-facing skills
• Technical mindset and ability to grasp complex technical concepts
• Must possess a sense of urgency and the ability to work under pressure
• Demonstrate a high degree of attention to detail and ownership
• Experience managing multi-faceted projects from inception to launch
• You are dynamic, proactive and service-oriented