Content & Communications Strategist

Shift; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible work policy

Parental leave 26 weeks

Flat structure

Office in North Sydney

Job summary

Shift in Sydney combines financial expertise with a collaborative culture, delivering content that informs customers, brokers, partners, employees, and stakeholders. The Content & Communications Manager leads editorial planning, shapes narratives, and editors substantial communications for complex financial topics.

The role focuses on thought leadership, corporate reporting, and strategic announcements while coordinating contributors and ensuring content aligns with Shift’s voice and audience

Qualifications

• Exceptional writing and editing skills.
• Strong editorial judgement and attention to detail.
• Ability to simplify complex information and identify the key message.
• Experience delivering thought leadership, corporate communications, or large content projects.
• Experience managing stakeholders, competing priorities, and tight deadlines.
• Experience working with senior leaders and subject-matter experts.

Responsibilities

• Own Shift’s editorial calendar, content pipeline, and review process.
• Translate research and complex subject matter into clear, credible content.
• Write and edit reports, articles, executive communications, presentations, website copy, and strategic announcements.
• Manage the editorial delivery of the SME Economy Index and other flagship content programs.
• Adapt core content for employee, customer, broker, partner, media, and external audiences.
• Coordinate subject-matter experts and senior stakeholders from brief through approval.
• Provide publication-ready content to Internal Communications, Creative, Digital, and PR.
• Maintain editorial quality, factual accuracy, version control, and alignment with Shift’s messaging and tone.
• Support issues and crisis communications through research, drafting, and message development.

Skills

Exceptional writing

Editorial judgement

Stakeholder management

Project management

Simplifying complex info

Data literacy

Microsoft 365

AI tools

Content production

Thought leadership

Education

Bachelor's degree in Communications

Equivalent professional experience

Job description

Shift in Sydney combines financial expertise with a collaborative culture, delivering content that informs customers, brokers, partners, employees, and stakeholders. The Content & Communications Manager leads editorial planning, shapes narratives, and editors substantial communications for complex financial topics.

The role focuses on thought leadership, corporate reporting, and strategic announcements while coordinating contributors and ensuring content aligns with Shift’s voice and audience