Construction Technical Specialist

autodesk; North Sydney Council; Hybrid; AUD 130,000 - 180,000; Full time

Job summary

Autodesk's Emerging Tech Construction team seeks Technical Specialists to apply AECO industry expertise and customer-facing skills to position ACC capabilities and drive adoption across customer maturity levels. You will qualify opportunities, validate technical fit, and enable internal teams and partners to scale solutions responsibly.

In this hybrid, customer-facing role, you will lead discovery conversations, translate needs into technical requirements, manage end-to-end evaluations, and

Qualifications

• 5+ years in AECO industry in a technical, customer-facing role.
• Strong knowledge of Autodesk design and construction software.
• Experience with SaaS/cloud platforms and technical pre-sales.

Responsibilities

• Lead customer discovery conversations to understand business and technical needs.
• Translate customer needs into solution hypotheses, technical requirements, and next steps.
• Manage end-to-end technical evaluation lifecycle from qualification through post-sales handover.
• Support pilots and proof-of-value engagements with defined success criteria.
• Collaborate with Sales, Marketing, Channel, and R&D to align on customer outcomes.

Skills

AECO industry experience

Customer-facing role

SaaS/cloud familiarity

Technical pre-sales

Communication skills

Job description

Job Requisition ID # 26WD100414

Position Overview

Technical Specialists (TSs) are integral to the success of Autodesk's Emerging Tech business for Construction. Coming from the AECO industry and/or having worked in the AECO technology industry, you'll utilise your experience to solve everyday customer challenges while responsibly positioning both established and emerging Autodesk Forma Construction (ACC) capabilities. You will engineer value-driven solutions that help customers achieve desired outcomes, ensure adoption readiness, and reduce technical and delivery risk as we continue to grow the business. You'll be part of a larger, in-demand and fun-loving pre-Sales team focused on positioning and utilising the ACC platform across a range of customer digital maturity levels. Success in this role is defined by the ability to qualify opportunities effectively, validate technical fit, support technical evaluation with clear success criteria, and enable both internal teams and partners to scale solutions responsibly. You'll report into the Technical Solutions Manager, APJ.

Roles and Responsibilities

Collaborative Working

• Partner closely with Sales Specialists (SSs) to support customers in addressing their requirements, with a strong focus on opportunity qualification, technical readiness, and progressing validated opportunities through to close
• Liaise and collaborate with Customer Success, Marketing, Channel, and R&D to ensure a high-quality customer experience, aligned solution design, and successful adoption outcomes
• Engage with partners in hybrid Autodesk-led and partner-led engagement models, supporting enablement, alignment, and consistent technical execution
• Influence the Product Roadmap by sharing structured customer feedback, validation outcomes, and business impact insights, working closely with relevant internal teams
• Participate in strategic speaking engagements at internal and external events, working in collaboration with Marketing, Channel, and Enablement teams
• Contribute to mentorship, onboarding, and enablement of new hires, and support the ongoing up-skilling of the wider technical pre-sales community

Value & Solution Engineering

• Lead customer discovery conversations to understand business and technical processes, workflows, requirements, and readiness, establishing trusted advisor relationships that support customers' digital transformation journeys
• Translate customer needs into solution hypotheses, technical requirements, and clear next steps to support qualification and validation
• Manage the end-to-end technical evaluation lifecycle, from qualification through to post-sales handover, including value-focused demonstrations, pilots, RFP submissions, roadmap presentations, and customer outcome proposals
• Support pilot and proof-of-value engagements by defining success criteria, documenting outcomes, and identifying technical, adoption, or readiness risks
• Contribute technical inputs into business cases, proposals, and opportunity documentation, ensuring alignment between customer value, technical feasibility, and commercial outcomes

Personal & Results Leadership

• Maintain comprehensive knowledge of the AECO industry, Autodesk solutions, emerging technologies, and broader technology trends to provide insight and guidance that supports responsible solution positioning
• Share best practices, competitive insights, innovation learnings, success stories, and lessons learned with the broader team to continuously improve execution quality
• Establish and maintain industry credibility through strong domain expertise, understanding of industry practices, business processes, applications, and the evolving technology landscape
• Actively build personal and Autodesk brand presence through professional networks and social platforms to establish credibility and promote Autodesk solutions

Minimum Qualifications

• 5+ years of experience in the AECO industry (e.g., BIM Manager, Project Manager) and/or AECO technology industry in a technical, customer-facing role (e.g., technical pre-sales, solutions consulting, or implementation)
• Good understanding of Autodesk's design and construction software, with the ability to articulate value across varying customer maturity levels
• General understanding of SaaS technologies, cloud platforms, and technical pre-sales motions
• Experience leading customer discovery, delivering technical demonstrations, and supporting pilots or proof-of-value engagements
• Experience collaborating with sales teams and partners in hybrid go-to-market models
• Strong communication skills with the ability to translate technical concepts into clear customer value
• Motivated, organised, proactive, and collaborative, with strong soft skills and the ability to manage multiple priorities

Hybrid role with expectation