Conference & Events Operations Supervisor

Nearheal Pty

City of Brisbane

On-site

AUD 65,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Discounts for ambassadors, families and friends at Accor Hotels worldwide

Complimentary hotel stay package for work anniversaries

Secure parking for $10 per day

Direct access to Central train station

Complimentary food in the ambassador dining room

Laundered uniforms

Health insurance

Pension plan

Professional development opportunities

Job summary

Nearheal Pty in Brisbane City, Queensland is searching for a Conference & Events Operations Supervisor to oversee food and beverage services for various conferences and events. You will lead a dynamic team, ensuring exceptional customer experiences while adhering to health and safety standards.

The ideal candidate will have strong leadership skills, experience in the food and beverage industry, and a diploma in Hospitality Management or a related field. This role offers opportunities for professional development and a supportive work environment.

Qualifications

Proven experience in food and beverage supervision or management.
An awareness of food safety practices.
Responsible Service of Alcohol certificate.
Strong leadership skills with a customer-focused mindset.
Ability to work flexible hours.

Responsibilities

Supervise and motivate food and beverage staff.
Coordinate with clients to meet specific requirements.
Oversee the setup and breakdown of food service for events.
Ensure compliance with health and safety regulations.
Monitor and maintain the quality of service throughout events.

Skills

Food and beverage supervision

Customer service

Event planning

Inventory management

Leadership

Education

Diploma or degree in Hospitality Management

Job description

Conference & Events Operations Supervisor

Accor Group

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world‑class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Job Description

We are seeking a dynamic and experienced Food and Beverage Supervisor to join our Conference & Events Operations team, one of Brisbane’s largest conferencing and events operations. In this role, you will be responsible for overseeing the food and beverage service for conferences, meetings, and special events, ensuring exceptional customer experiences and smooth operations.

What you will be doing:

Supervise and motivate a team of food and beverage staff, providing guidance, training, and support
Coordinate with event planners and clients to understand and meet their specific requirements
Oversee the setup, execution, and breakdown of food and beverage service for various events
Ensure compliance with health and safety regulations, maintaining high standards of hygiene and food safety
Manage inventory, place orders, and control costs to meet budgetary goals
Handle customer inquiries, feedback, and resolve any issues promptly and professionally
Collaborate with kitchen staff to ensure timely and quality food preparation
Monitor and maintain the quality of food and beverage service throughout events
Prepare reports on event operations, staff performance, and customer satisfaction
Continuously seek ways to improve service standards and operational efficiency.

Qualifications

You will excel in this role if you have:

Proven experience in food and beverage supervision or management, preferably in a conference or events setting
An awareness of food safety practices
Responsible Service of Alcohol certificate
Diploma or degree in Hospitality Management or related field (preferred)
Strong leadership skills with the ability to train, motivate, and manage a team effectively
Excellent customer service skills and a customer‑focused mindset
Proficiency in event planning and coordination
In‑depth knowledge of food and beverage service techniques and standards
Experience with inventory management and cost control
Familiarity with health and safety regulations in the food service industry
Ability to work flexible hours, including evenings, weekends, and holidays
Excellent communication and interpersonal skills
Strong problem‑solving abilities and attention to detail
Physical stamina to stand for extended periods.

Additional Information

Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Benefits