Food & Beverage Attendant - Outlets

Sofitel; Brisbane; In loco; AUD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ambassador discounts

Complimentary hotel stay

Parking in central Brisbane

Direct train access

Complimentary staff meals

Laundered uniforms

Descrizione del lavoro

Sofitel Brisbane Central invites passionate Food & Beverage Attendants to join Bistro Suzette, a distinguished French-inspired dining destination celebrated for its refined ambiance and culinary excellence.

You will greet guests, take orders, serve with professionalism, and maintain an immaculate dining area while complying with food safety and RSA requirements.

This role offers opportunities to grow within a luxury hotel community in Brisbane, with benefits and staff perks.

Competenze

• High school diploma or equivalent.
• Food Handler's Certificate (required).
• RSA certification (required).
• Previous hospitality experience preferred.
• Strong customer service and communication skills.

Mansioni

• Greet and seat guests in a warm, welcoming manner.
• Take food and beverage orders accurately and efficiently.
• Serve meals and drinks promptly and professionally.
• Maintain cleanliness and organization of the dining area.
• Assist with setting up and breaking down dining spaces.
• Process payments and handle cash/credit transactions.
• Communicate with kitchen staff to ensure accuracy of orders.
• Respond to guest inquiries and concerns quickly.
• Follow all food safety and hygiene regulations.
• Collaborate with team to ensure smooth service operations.
• Upsell menu items and daily specials.
• Assist with inventory and restocking as needed.

Conoscenze

Customer service

Communication

Cash handling

Food & beverage service

Allergen knowledge

Formazione

Food Handler's Certificate

RSA certification

Descrizione del lavoro

Company Description

Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

Company Description

Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through. Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Job Description

Bistro Suzette, a distinguished French-inspired dining destination celebrated for its refined ambiance and culinary excellence, is inviting passionate and service-focused Food and beverage attendants to join our vibrant team. In this role, you will be responsible for providing exceptional dining experiences to our guests while maintaining the highest standards of service and professionalism.

What You Will Be Doing

• Greet and seat guests, ensuring a warm and welcoming atmosphere
• Take food and beverage orders accurately and efficiently
• Serve food and drinks in a timely and professional manner
• Maintain cleanliness and organization of assigned section
• Assist in setting up and breaking down dining areas
• Process payments and handle cash and credit transactions
• Communicate effectively with kitchen staff to ensure order accuracy
• Respond promptly to guest inquiries and concerns
• Adhere to all food safety and hygiene regulations
• Collaborate with team members to ensure smooth service operations
• Upsell menu items and promote daily specials
• Assist in maintaining inventory and restocking supplies as needed.

Qualifications

You will excel in this role if you have:

• High school diploma or equivalent
• Food Handler's Certificate (required)
• Responsible Service of Alcohol (RSA) certification (required)
• Previous experience in food service or hospitality industry (preferred)
• Strong customer service skills with a friendly and professional demeanor
• Excellent communication skills, both verbal and written
• Proficiency in food and beverage service techniquesAbility to work efficiently in a fast-paced environment
• Basic math skills for handling cash and credit transactions
• Knowledge of food and wine pairing (preferred)
• Understanding of dietary restrictions and allergies
• Physical ability to stand for extended periods and lift up to 25 pounds
• Flexibility to work various shifts, including weekends and holidays

Additional Information

Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Thrive In Our Sofitel Brisbane Central Community, With

• Discounts for ambassadors, families and friends at Accor Hotels worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.