Conference & Events Manager

Stamford Plaza Sydney Airport; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Dry cleaning for business attire

Complimentary duty meals

F&B discount program

Job summary

Stamford Plaza Sydney Airport is seeking a proactive Conference and Events Manager to lead our Conference & Events team at the Mascot hotel near Sydney Domestic Airport. This hands-on role focuses on converting inquiries into bookings, managing complex events, and driving revenue growth across diverse function spaces.

The successful candidate will have 2–3 years in events/hospitality, strong leadership and organisational skills, and the ability to work under pressure, including weekend events.

Qualifications

• Tertiary qualifications in Events, Hospitality or related field (desirable).
• Minimum 2-3 years experience managing functions and events within events or hospitality industry.
• Experience working with multiple stakeholders and managing large, scarce, complex events.
• Excellent organisational and time management skills with ability to manage conflicting priorities.
• Strong leadership skills and visionary change agent with ability to create and champion new business.
• Exceptional attention to detail.
• High standards of personal presentation and grooming.
• Sound knowledge of the Hospitality Industry.
• Ability to work in a fast-paced environment, under pressure and meet deadlines.

Responsibilities

• Manage Conference & Events activity and service levels within the team to ensure the successful coordination of events, including inquiries, proposals, contracts, invoicing, payments and reporting.
• Proactively manage and convert inbound enquiries into confirmed events.
• Build and maintain strong, long-term client relationships to generate repeat business.
• Coordinate and conduct site inspections when required.
• Conduct sales and feedback correspondence with past clients.
• Conduct research to identify new markets, customer needs and industry trends.
• Collaborate cross-functionally to ensure seamless event execution and service delivery.
• Proactively follow up quotes and enquiries to develop business.
• Assist the team to achieve sales targets by converting inquiries into bookings and managing costs.
• Collaborate with Marketing on social events planning and execution.
• Attend trade functions and promotions for networking opportunities.
• Monitor competitive marketplace and implement strategies to stay ahead.
• Provide regular reports on revenues against budget and forecast.
• Close accounts in a timely manner.
• Lead, coach, and support a small team to drive performance and engagement.
• Must be available to work weekends when events are scheduled.

Skills

Leadership

Communication

Organisational skills

Sales & negotiation

Education

Event/Hospitality qualification (desirable)

Tools

Delphi Sales Force

Opera PMS

Microsoft Office

Job description

Stamford Plaza Sydney Airport is a 315-room hotel located in Mascot near the Sydney Domestic Airport. Home to our La Boca Restaurant and Bar specializing in Argentinean cuisine and featuring 11 versatile function rooms, we host everything from small meetings to large conferences with 300+ guests. Our exceptional service and attention to detail ensure an unforgettable experience for every guest.

The Role

We are currently looking for a highly motivated, passionate, result driven Conference and Events Manager to join our Conference & Events team at Stamford Plaza Sydney Airport.

This role may suit a hands‑on and vibrant professional in Conferencing & Events, looking to take the next step in their career path from an experienced Executive role.

Key responsibilities

• Manage Conference & Events activity and service levels within the team to ensure the successful coordination of events. This includes but not limited to the administration of inquiries, proposals, and contracts as well as record keeping, invoicing, payments, and reporting.
• Proactively manage and convert inbound enquiries into confirmed events.
• Build and maintain strong, long‑term client relationships to generate repeat business.
• Coordinate and conduct site inspections when required.
• Conduct sales and feedback correspondence with past clients.
• Conduct research to identify new markets, customer needs and industry trends.
• Collaborate cross‑functionally to ensure seamless event execution and service delivery.
• Proactively follows up quotes and enquires to develop business.
• Assist the Team to achieve sales targets set in conjunction with the annual budget, by converting inquiries into bookings and managing costs.
• Collaborate with Marketing and be responsible for conceptualizing and creation of social events, e.g. festive lunches, themed dining events, high tea, etc
• Attend trade functions and promotions as directed for networking opportunities.
• Keep up to date with the competitive marketplace in order to implement strategies to ensure the hotel stays ahead of the local market.
• Provide regular reports on revenues against budget, and to provide accurate forecasting.
• Close accounts in a timely manner.
• Lead, coach, and support a small team to drive performance and engagement.
• Must be available to work weekends when events are scheduled.

About You

• Tertiary qualifications in Events, Hospitality or related field (desirable).
• Minimum 2-3 years experience managing functions and events within events or hospitality industry.
• Experience in working with multiple stakeholders and managing large scarce complex events.
• Excellent organisational and time management skills with ability to manage conflicting priorities.
• Strong leadership skills & visionary change agent with the ability to create and champion new business.
• Exceptional attention to detail.
• High standards of personal presentation and grooming.
• Sound knowledge of the Hospitality Industry.
• The ability to work in a fast‑paced environment, under pressure and meet deadlines.
• Knowledge of Delphi Sales Force and Opera PMS systems will be an advantage.
• Must be available to work on weekend events (if required).
• Excellent written and communication skills.
• Proficiency in the use of Microsoft Office.
• Opportunities for career development and progression.
• Dry cleaning for business attire.
• Complimentary duty meals.
• An attractive food and beverage discount program.

Stamford Hotels and Resorts is an Equal Opportunity Employer.