Conference & Events Growth Executive

QT Hotels and Resorts; Canberra; Sur place; AUD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

50% off dining and stays across EVT酒店

$2 movie tickets + discounts on Gold +

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Résumé du poste

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, delivering exceptional conference and events services across Australia. You will manage enquiries, convert leads to bookings and collaborate with Reservations and other departments to deliver seamless events.

Join a dynamic team focused on growing revenue, building relationships with clients, and presenting with confidence in a fast-paced hotel environment. Attractive perks and rapid career growth await.

Qualifications

• Proven experience in a similar conference, events or hotel sales role (wedding experience is a bonus).
• A proactive, commercially minded approach, with a drive to win new business and lift revenue.
• Working knowledge of hotel systems such as iVvy and Opera.
• Excellent written and verbal communication, and confidence presenting to clients.
• Strong organisation and time management, with the ability to juggle multiple enquiries and deadlines.
• A collaborative approach to working with teams across the hotel.
• Resilience and a positive outlook when working under pressure.
• A genuine focus on guest experience and customer satisfaction.

Responsabilités

• Manage conference and events enquiries from first contact to confirmation, including meetings, conferences, banquets and social events, plus the occasional wedding.
• Run proactive and reactive sales activity to meet the hotel's Conference & Events budget.
• Handle calls and online enquiries, book appointments, follow up leads and turn them into confirmed business.
• Host site inspections for clients and third-party providers, showcasing the hotel's spaces with confidence.
• Upsell and suggestively sell additional items to lift event revenue.
• Keep iVvy up to date with sales activity, client details, tentative and confirmed bookings and invoices.
• Maintain a clean, accurate database of key contacts and clients for future campaigns.
• Work with Reservations on room blocks and with other departments to deliver seamless events and repeat business.
• Respond to all enquiries within 24 hours, building strong client relationships along the way.
• Track reasons for lost business, record them in iVvy and flag insights to management so QT stays competitive.
• Prepare regular and ad hoc reports for the local leadership and Group Sales teams.
• Support accurate C&E sales forecasting and stay across local and EVT national C&E campaigns

Connaissances

Sales-focused

Client communication

Organisational skills

Team collaboration

Resilience

Guest experience focus

Proactive mindset

Outils

iVvy

Opera

Description du poste

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, delivering exceptional conference and events services across Australia. You will manage enquiries, convert leads to bookings and collaborate with Reservations and other departments to deliver seamless events.

Join a dynamic team focused on growing revenue, building relationships with clients, and presenting with confidence in a fast-paced hotel environment. Attractive perks and rapid career growth await.