Conference Centre Coordinator

Chartered Accountants Australia and New Zealand; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Chartered Accountants Australia and New Zealand (CA ANZ) in Sydney is seeking a Conference Centre Coordinator to support day-to-day operations of the Sydney Conference Centre. You will deliver professional events and functions, ensuring guests enjoy a seamless and welcoming experience for internal and external users.

Reporting to the Conference Centre Manager, NSW, you will coordinate room set-ups, catering, AV requirements and on-the-day event support, thrive in a customer-focused environment

Qualifications

• Experience in a hospitality, functions or events coordination role.
• Strong customer service and stakeholder engagement skills.
• Confidence using and troubleshooting audio-visual equipment.
• Excellent organisational skills with the ability to manage competing priorities.
• Ability to work independently and collaboratively within a team.
• RSA certification and food safety knowledge preferred.

Responsibilities

• Coordinate Conference Centre functions, events and room set-ups to meet stakeholder requirements
• Provide exceptional customer service and act as a key contact for event attendees and clients
• Manage catering, stock levels, room presentation and event logistics
• Support the set-up, operation and troubleshooting of audio-visual equipment
• Maintain safe and compliant practices relating to food handling, workplace safety and responsible service of alcohol
• Identify opportunities to improve services, processes and customer experiences

Skills

Hospitality experience

Event coordination

Customer service

Stakeholder engagement

Audio-visual troubleshooting

Education

RSA certification

Food safety knowledge

Tools

Audio-visual equipment

Job description

• Enjoy a varied, people-focused role where no two days are the same
• Join a collaborative team in a certified Great Place to Work®
• Build valuable events, hospitality and customer service experience

Bring people together and help create exceptional experiences for our members, customers and stakeholders.

ABOUT THE ROLE

We have an exciting opportunity for a Conference Centre Coordinator to support the day-to-day operations of CA ANZ's Sydney Conference Centre. In this hands-on role, you'll help deliver professional events and functions, ensuring every guest enjoys a seamless and welcoming experience. The role supports both internal and external users of the Conference Centre and plays an important part in maintaining CA ANZ's reputation for exceptional service.

Reporting to the Conference Centre Manager, NSW, you'll work closely with a range of stakeholders, coordinating room set-ups, catering, AV requirements and on-the-day event support. This is a fantastic opportunity for someone who enjoys variety, thrives in a customer-focused environment and takes pride in delivering high-quality experiences.

Key responsibilities:

• Coordinate Conference Centre functions, events and room set-ups to meet stakeholder requirements
• Provide exceptional customer service and act as a key contact for event attendees and clients
• Manage catering, stock levels, room presentation and event logistics
• Support the set-up, operation and troubleshooting of audio-visual equipment
• Maintain safe and compliant practices relating to food handling, workplace safety and responsible service of alcohol
• Identify opportunities to improve services, processes and customer experiences

ABOUT YOU

You are a proactive and customer-focused professional who enjoys working in a fast-paced events or hospitality environment. You take pride in creating positive experiences, building relationships and ensuring every detail is taken care of.

• Experience in a hospitality, functions or events coordination role
• Strong customer service and stakeholder engagement skills
• Confidence using and troubleshooting audio-visual equipment
• Excellent organisational skills with the ability to manage competing priorities
• Ability to work both independently and collaboratively within a team
• Responsible Service of Alcohol (RSA) certification and food safety knowledge preferred

ABOUT US

Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 140,000 financial professionals, supporting them to make a difference in the communities in which they work and live. We are committed to advancing the profession through high ethical standards, delivering world class services and education, and advocating for the public good. Guided by our purpose and values, we aspire to be a magnet for diverse talent, equip our members for success, and lead the way in sustainability, innovation, and trust in business and finance.

WHAT’S IN IT FOR YOU

At CA ANZ, we’re committed to fostering a workplace that reflects our values of collaboration, integrity, diversity and accountability. As part of our ambition to attract diverse talent and build an adaptive, member centric organisation, we’re proud to be certified as both a Great Place to Work® and Family Inclusive Workplace™ reflecting the genuine experiences of our people.
We actively support your work-life wellbeing through leading policies and practices, including flexible work arrangements, parental leave and carer support-helping you thrive both at work and at home.

In addition, you’ll enjoy:

• Opportunities to grow your career through inspiring learning and development pathways
• The chance to contribute to meaningful work that supports sustainability and the public good
• A culture that values your voice and empowers you to make an impact in your community and profession
• Enjoy the end of year break with 2 additional paid leave days (subject to annual approval)
• Work for a certified Great Place to Work® (global recognition based on anonymous feedback from our people)
• Grow your skills and future with unlimited access to LinkedIn learning