Events & Conference Centre Coordinator - Customer Focused

Chartered Accountants Australia and New Zealand; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Chartered Accountants Australia and New Zealand (CA ANZ) in Sydney is seeking a Conference Centre Coordinator to support day-to-day operations of the Sydney Conference Centre. You will deliver professional events and functions, ensuring guests enjoy a seamless and welcoming experience for internal and external users.

Reporting to the Conference Centre Manager, NSW, you will coordinate room set-ups, catering, AV requirements and on-the-day event support, thrive in a customer-focused environment

Qualifications

• Experience in a hospitality, functions or events coordination role.
• Strong customer service and stakeholder engagement skills.
• Confidence using and troubleshooting audio-visual equipment.
• Excellent organisational skills with the ability to manage competing priorities.
• Ability to work independently and collaboratively within a team.
• RSA certification and food safety knowledge preferred.

Responsibilities

• Coordinate Conference Centre functions, events and room set-ups to meet stakeholder requirements
• Provide exceptional customer service and act as a key contact for event attendees and clients
• Manage catering, stock levels, room presentation and event logistics
• Support the set-up, operation and troubleshooting of audio-visual equipment
• Maintain safe and compliant practices relating to food handling, workplace safety and responsible service of alcohol
• Identify opportunities to improve services, processes and customer experiences

Skills

Hospitality experience

Event coordination

Customer service

Stakeholder engagement

Audio-visual troubleshooting

Education

RSA certification

Food safety knowledge

Tools

Audio-visual equipment

Job description

Chartered Accountants Australia and New Zealand (CA ANZ) in Sydney is seeking a Conference Centre Coordinator to support day-to-day operations of the Sydney Conference Centre. You will deliver professional events and functions, ensuring guests enjoy a seamless and welcoming experience for internal and external users.

Reporting to the Conference Centre Manager, NSW, you will coordinate room set-ups, catering, AV requirements and on-the-day event support, thrive in a customer-focused environment