Conference and Events Coordinator

TFE Hotels Group; Melbourne; Vor Ort; AUD 60.000 - 70.000; Vollzeit

Benefits dieser Stelle

Career growth & accredited learning

Hotel & dining discounts

Global opportunities

Everyday savings

Wellbeing support

Flexibility & leave

Strong culture

Zusammenfassung

TFE Hotels is seeking a Conference & Events Coordinator for Vibe Hotel Docklands in Melbourne. You will support planning and delivery of conferences and events, building strong client relationships and ensuring seamless guest experiences.

Responsibilities include coordinating with hotel departments, preparing schedules, and maintaining event records while adapting to changing requirements in a fast-paced environment.

Qualifikationen

• Experience coordinating conferences, meetings or events in hospitality.
• Strong customer-focused approach and relationship-building skills.
• Excellent written and verbal communication and multitasking abilities.

Aufgaben

• Coordinate conferences, meetings and events from enquiry through to delivery.
• Build relationships with clients to understand requirements and deliver experiences.
• Prepare event documentation, schedules and function sheets for seamless execution.
• Coordinate with hotel departments on accommodation, F&B, AV and event needs.
• Conduct site inspections and assist clients through planning.
• Maintain accurate event records and contracts.

Kenntnisse

Event coordination

Customer service

Communication

Organisational skills

Ausbildung

Diploma in Event Management

RSA certification

Bachelor's in Hospitality

Tools

MS Office

Event management systems

Jobbeschreibung

Conference & Events Coordinator - Vibe Hotel Docklands

About TFE Hotels

At TFE Hotels, we're proud to be one of Australia's leading global hospitality groups. With 80+ hotels, 12+ brands and operations across 11+ countries, we combine local spirit with international opportunity. We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally. Here, you'll be supported to grow, learn and make a real impact with the tools, development and benefits to help you thrive.

The Property

Featuring 273 guest rooms in Melbourne's vibrant Docklands precinct, adjacent to Marvel Stadium and within easy reach of the CBD. The property is home to Storehouse Docklands and offers conference and event facilities.

About the Role

We are currently recruiting an organised and enthusiastic events professional to join our Conference & Events team as a Conference & Events Coordinator at Vibe Hotel Docklands.

You'll help bring memorable events to life by supporting the preparation and delivery of organised, welcoming and professional experiences.

Through attention to detail, clear communication and teamwork, you'll respond to changing requirements and help ensure every guest, client and hotel team has the information and support they need.

Key Responsibilities

• Coordinate conferences, meetings and events from enquiry through to successful delivery.
• Build strong relationships with clients to understand their requirements and deliver exceptional experiences.
• Prepare event documentation, function sheets and operational schedules to support seamless event execution.
• Liaise with hotel departments to coordinate accommodation, food and beverage, audiovisual and event requirements.
• Conduct site inspections and assist clients throughout the planning process.
• Respond to client enquiries promptly and professionally while maintaining a high level of customer service.
• Maintain accurate event records, contracts and booking information.
• Identify opportunities to enhance the client experience and contribute to business growth.
• Use client feedback and event outcomes to identify opportunities for improvement.
• Work proactively across hotel departments to support coordinated delivery.

Skills & Experience

• Passion for delivering exceptional guest and client experiences.
• Excellent interpersonal, communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and commitment to delivering seamless event experiences.
• Ability to remain calm and adaptable in a fast-paced operational environment.
• Strong problem-solving skills and the ability to respond proactively to changing event requirements.
• Flexibility to work varied hours, including evenings, weekends and public holidays as required by event operations.
• A customer-focused and commercially aware approach.
• Previous experience coordinating events, hospitality operations or customer service activities preferred.
• Experience managing event administration, client communications and event documentation.
• Ability to coordinate multiple event timelines while maintaining exceptional attention to detail.
• Confidence using event management systems and Microsoft Office applications.
• Ability to negotiate practical outcomes with clients and operational stakeholders.
• Confidence interpreting event, customer or pipeline information.

Qualifications, Certifications & Licences

• Relevant qualification in Hospitality, Events, Tourism or Business is advantageous.
• Current Responsible Service of Alcohol (RSA) certification (where required).
• Diploma or Certificate in Event Management, Hospitality or Tourism (preferred).

The Benefits

At TFE Hotels, we believe work should feel good for our guests and for our people. This is a place where you can be yourself, feel supported and build a career that grows as you do.

• Career Growth & Accredited Learning: We are the first employer in ANZ to offer accredited learning pathways, our Learn, Earn & Grow approach can support further education and university opportunities while you work.
• Hotel & Dining Discounts: Enjoy exclusive accommodation and dining discounts across our hotels and brands.
• Global Opportunities: With 80+ hotels, 12+ brands and operations across 11+ countries, access exciting career opportunities, travel experiences and opportunities across our global network.
• Everyday Savings: Unlock discounts on groceries, shopping, entertainment, travel and everyday essentials to help your money go further.
• Wellbeing Support: Access wellbeing resources, Employee Assistance Program (EAP) services and support designed to help you thrive at work and beyond.
• Flexibility & Leave: Take the time you need to recharge, celebrate life's important moments and focus on what matters most, with Birthday Leave, Parental Leave, Purchased Leave and Life Leave, designed to support you at every stage of life.
• Strong Culture: Be heard in a flat, collaborative culture where individuality is celebrated, ideas are welcomed and people achieve more together.