Concierge - Weekends

Henderson Brown; City of Melbourne; On-site; AUD 34,000 - 44,000; Full time

Job summary

Henderson Brown in Melbourne is recruiting friendly, motivated individuals to join our service team, acting as the go-to person for residents and visitors and helping them with building amenities and services.

Shifts run on Saturdays and Sundays between 7am and 11pm, with 8- or 12-hour blocks; please state availability for morning or afternoon in your application. You should be well-presented, confident working independently, and focused on delivering top-notch customer service.

Qualifications

• Well-presented and confident working independently.
• Strong customer service skills and enjoy interacting with a variety of people.
• Proactive and reliable, with a focus on getting tasks done well and on time.
• Able to follow procedures to ensure your work is top-notch.
• Applicants must be Australian citizens or have valid working rights.

Responsibilities

• Be the go-to person for residents and visitors, helping them with building amenities and services.
• Assist with daily service tasks and ensure a high standard of customer care.
• Represent Henderson Brown with a friendly, professional presence on-site.

Skills

Customer service

Communication

Reliability

Independence

Job description

About Us:

We're a top Facilities Management company, taking care of premium residential properties across Melbourne. Our focus is on delivering exceptional customer service and keeping each property in perfect condition.

The Role:

We're looking for friendly and motivated individuals to join our service team. In this role, you'll be the go-to person for residents and visitors, helping them with building amenities and services. If you love meeting new people and lending a helping hand, this job is perfect for you!

Hours:

Multiple positions available, Saturday and Sunday working between 7am and 11pm.

Shifts may be 8 or 12 hours.

Important! You must state you availability for morning or afternoon in your application.

About You:

Well-presented and confident working independently.

Strong customer service skills and enjoy interacting with a variety of people.

Proactive and reliable, with a focus on getting tasks done well and on time.

Able to follow procedures to ensure your work is top-notch.

Please note, successful candidates will need to provide referee details, a current Police check, and a Working with Children check. Only those selected for an interview will be contacted.

Applicants must be Australian citizens or have valid working rights.