Concierge Officer: Reception & Visitor Experience

Management Security Solutions Ltd; Perth; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Full-time

Weekdays only

CBD location

Free parking

Career development

Supportive team environment

Job summary

MSS Security is seeking a Concierge Officer in the Perth CBD to be the first point of contact for visitors, clients and staff. You will manage access, sign-in, direct guests and provide courteous assistance in a welcoming environment.

The role requires excellent communication, a strong customer service background and professional presentation, with a WA Security Licence or the ability to obtain one, and full Australian working rights.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service background with a professional demeanor.
• Professional presentation and attention to detail.
• Ability to multitask in a fast-paced environment.
• Current WA Security Licence (or ability to obtain).
• Full Australian working rights.

Responsibilities

• Welcoming visitors and providing a professional reception service.
• Managing visitor access and sign-in procedures.
• Assisting with enquiries and directing guests.
• Monitoring the lobby and common areas.
• Providing administrative and customer support as required.
• Maintaining a safe, secure, and welcoming environment.

Skills

Excellent communication

Customer service

Professional presentation

Multitasking

WA Security Licence

Australian working rights

Job description

MSS Security is seeking a Concierge Officer in the Perth CBD to be the first point of contact for visitors, clients and staff. You will manage access, sign-in, direct guests and provide courteous assistance in a welcoming environment.

The role requires excellent communication, a strong customer service background and professional presentation, with a WA Security Licence or the ability to obtain one, and full Australian working rights.