Concession Sales Assistant / Stylist

Institchu Pty Ltd; Sydney; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Hourly+commission

Showroom bonuses

KPI bonuses

Clothing allowance

Staff discount

Training and development

Job summary

InStitchu is seeking a personable Sales Assistant/Stylist to join our concession showroom at Myer Sydney CBD. No tailoring experience? No problem—we’ll teach you everything you need to know. You’ll style customers, guide them through customisation options and help build their perfect garment.

Join a leading Australian fashion brand and develop skills in personal styling, consultative sales and luxury retail, with opportunities to progress into senior Stylist and showroom roles.

Qualifications

• Previous experience in retail, hospitality, sales or customer service.
• Genuine interest in fashion, styling and quality.
• Ability to build rapport with all types of customers.
• Excellent communication skills in person, on the phone and by email.
• Consultative sales approach with target-driven mindset.
• Strong organization and time-management skills.
• Polished personal presentation and interest in style.
• Premium or luxury fashion experience is valued.

Responsibilities

• Styling customers across men's and women's wear collections.
• Conducting professional garment measurements to achieve the perfect fit.
• Guiding customers through hundreds of customization options, premium fabrics and design details.
• Building strong relationships with customers and creating a personalised styling experience.
• Achieving and exceeding individual sales targets and KPIs.
• Following up with customers to build long-term relationships and maximise sales opportunities.
• Maintaining an accurate customer database and managing follow-up activity.
• Providing exceptional service throughout the entire customer journey.
• Assisting with the day-to-day running and presentation of the showroom.
• Supporting showroom events, campaigns and other initiatives.
• Working collaboratively with the wider team to achieve showroom goals.

Job description

Style. Sell. Create. Build relationships.

Are you passionate about fashion, style and delivering exceptional customer experiences? We’re looking for an enthusiastic and personable Sales Assistant / Stylist to join our concession showroom at Myer Sydney CBD.

If you love fashion, enjoy connecting with people and have a natural eye for style, this is an opportunity to build your career with one of Australia's leading custom tailoring brands.

No tailoring experience? No problem. We'll teach you everything you need to know.

InStitchu Custom Tailors | Myer CBD, Sydney

Style. Sell. Create. Build relationships.

Are you passionate about fashion, style and delivering exceptional customer experiences? We’re looking for an enthusiastic and personable Sales Assistant / Stylist to join our concession showroom at Myer Sydney CBD.

If you love fashion, enjoy connecting with people and have a natural eye for style, this is an opportunity to build your career with one of Australia's leading custom tailoring brands.

No tailoring experience? No problem. We'll teach you everything you need to know.

ABOUT INSTITCHU

InStitchu is Australia's leading custom tailoring brand, creating made-to-measure garments that combine traditional craftsmanship with modern technology.

Our Stylists work one-on-one with customers to create garments that are uniquely theirs — from selecting fabrics and designing every detail to taking measurements and bringing their vision to life.

With showrooms across Australia and a growing womenswear offering, we're redefining the way customers experience tailored fashion.

ABOUT THE ROLE

As a Stylist, you'll be the face of InStitchu — creating a personalised and memorable experience for every customer who walks through our doors.

You'll work one-on-one with clients to understand their style, occasion and preferences, then guide them through the process of creating their perfect custom garment.

This is a people-focused, fashion-focused and commercially driven role where no two customers are the same.

YOUR day-to-day will include:

• Styling customers across our men's and womenswear collections.
• Conducting professional garment measurements to achieve the perfect fit.
• Guiding customers through hundreds of customisation options, premium fabrics and design details.
• Building strong relationships with customers and creating a personalised styling experience.
• Achieving and exceeding individual sales targets and KPIs.
• Following up with customers and leads to build long-term relationships and maximise sales opportunities.
• Maintaining an accurate customer database and managing follow-up activity.
• Providing exceptional service throughout the entire customer journey.
• Assisting with the day-to-day running and presentation of the showroom.
• Supporting showroom events, campaigns and other initiatives.
• Working collaboratively with the wider team to achieve showroom goals.

ABOUT YOU

We're looking for someone who is confident, energetic, personable and genuinely passionate about fashion and people.

You don't need to have a background in tailoring or luxury fashion. We're more interested in your personality, commercial mindset and willingness to learn.

You’ll ideally have:

• Previous experience in retail, hospitality, sales or customer service.
• A genuine interest in fashion, styling, design and quality.
• A natural ability to build rapport and connect with different types of customers.
• Excellent communication skills, both face-to-face, over the phone and via email.
• Confidence in a consultative sales environment.
• Strong organisation and time-management skills.
• A positive, energetic and engaging personality.
• A strong sense of ownership, initiative and accountability.
• The motivation to achieve and exceed sales targets.
• A polished personal presentation and a genuine interest in style.

Previous experience in premium or luxury fashion is highly regarded, but not essential.

WHY JOIN INSTITCHU?

At InStitchu, you'll learn more than just how to sell clothes.

You’ll develop your skills in personal styling, consultative sales, customer relationship management and luxury retail, with genuine opportunities to build a long-term career with us.

You'll receive:

• Competitive hourly rate + uncapped commission opportunities
• Monthly showroom bonuses
• Individual KPI bonuses
• Generous clothing allowance
• 50% staff discount
• Full product, styling and tailoring training
• Ongoing development and support
• Genuine opportunities to progress into senior Stylist, Showroom Management and Head Office roles
• The opportunity to work with a growing Australian fashion brand
• A supportive, energetic and ambitious team environment

READY TO JOIN THE TEAM?

If you're passionate about fashion, people and creating exceptional customer experiences, we'd love to hear from you.

Whether you're an experienced fashion retailer, a hospitality professional looking for your next opportunity, or someone with a natural talent for styling and connecting with people, we want to hear from you.