Concession Manager- Myer Liverpool

Forever New; Liverpool; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

$1,000 annual clothing allowance

Seasonal bonus potential earnings

40% employee discount and family/frend

Birthday leave

Wellbeing incentives

Learning and development programs

Recognition program and service awards

Global exposure across 5 continents

Recruitment referral incentives

Job summary

Forever New Clothing Pty in Liverpool, NSW is seeking a Concession Manager to drive sales, lead a store team, and partner with Myer/David Jones teams. You will coach staff, manage stock, schedule rosters, and deliver exceptional customer service in a fast-paced retail environment, with some late nights and weekends.

The role offers clothing allowance, staff discounts, and development opportunities as part of a global brand.

Qualifications

• Experience managing a retail store.
• Proven ability to hit sales, wage, and targets.
• Strong coaching and leadership skills.
• Customer-focused with excellent communication.

Responsibilities

• Lead and coach store team to achieve sales targets.
• Manage stock levels and visual merchandising within the concession.
• Own rostering and scheduling to optimize floor coverage.
• Deliver exceptional customer service and store standards.
• Collaborate with Myer/David Jones teams for seamless operations.

Skills

Retail store management

Sales achievement

Coaching & leadership

Customer service

Roster management

Visual merchandising

Communication

Job description

MAKE IT YOUR MOMENT

Calling fashion focused Leaders!

We are excited to welcome a Concession Manager to our global fashion family! Joining Australia's fastest growing fashion clothing and accessories brand, you will use your initiative to drive sales, manage stock and deliver exceptional customer service while at times working autonomously.

What will excite you:

• $1,000 annual clothing allowance
• Seasonal bonus potential earnings
• Generous 40% employee discount and periodic family and friends’ discounts
• Birthday leave
• Wellbeing and environmental incentives
• Learning and development programs
• Recognition program and service awards
• Exposure to a global business based across 5 continents
• Recruitment referral incentives

YOUR DREAM OPPORTUNITY

Reporting to the Multi-Site Store Manager, as a Concession Manager you will be representing Forever New while maintaining a strong partnership with our David Jones team. Joining our dynamic team means:

• Opportunities to enhance your career potential through our careers pathways
• No two days are the same! Embrace the energetic atmosphere of a lively retail environment
• Grow and develop your leadership skills through 1:1 training
• Building and fostering strong relationships with your store team
• Connecting with our diverse customer base
• Getting hands on with our beautiful garments

THE PERFECT FIT

• You have retail store management experience
• A proven ability to achieve sales, wages, and targets
• A passion for coaching and leading teams
• You have the capacity to work autonomously and as part of a team
• You are a self-starter with strong problem solving skills
• You have the confidence to build strong relationships with Forever New and Myer / David Jones sakeholders
• You have a proven ability to prioritise and multitask
• You have had exposure to performance management
• You are a strong and engaging communicator with a focus on customer service
• You can execute effective roster management
• You have previous visual merchandising ability
• You’re open and flexible to late night trading, public holidays and weekends when required
• You understand fashion and trends
• You share a love for Forever New

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 450+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

At Forever New, our DNA is shaped by a set of core values that guide our every step:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace

Our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance.

Location: Liverpool, New South Wales, Australia