Concession Manager - Luxury Retail Leader

Assembly Talent; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Job summary

David Jones Chadstone is seeking a seasoned Concession Manager to lead a premium fashion destination. You’ll drive elevated service, curate presentation and mentor a high-energy team to deliver exceptional client experiences.

This role blends leadership with brand representation, focusing on commercial performance, loyalty-building, and a refined store atmosphere aligned with modern fashion direction.

Qualifications

• Proven experience in premium or lifestyle fashion management.
• Strong people leadership and client relationship skills.
• Commercial mindset with a track record of exceeding targets.
• Refined appreciation for presentation, detail and customer service excellence.

Responsibilities

• Champion performance and deliver strong commercial results.
• Inspire, train and empower a team to deliver exceptional client experiences.
• Maintain visual and operational standards that reflect the brand’s modern direction.
• Cultivate client relationships that build loyalty and long-term growth.
• Represent the brand with integrity, professionalism and pride.

Skills

People leadership

Client relations

Premium fashion

Visual presentation

Job description

David Jones Chadstone is seeking a seasoned Concession Manager to lead a premium fashion destination. You’ll drive elevated service, curate presentation and mentor a high-energy team to deliver exceptional client experiences.

This role blends leadership with brand representation, focusing on commercial performance, loyalty-building, and a refined store atmosphere aligned with modern fashion direction.