Visual Merchandising Team Leader | Elizabeth Street Flagship

David Jones Ltd.; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Remuneration package

Employee discounts

Professional development

Sustainable practices

Team environment

Job summary

David Jones Ltd. is seeking a Visual Merchandising Team Leader to enhance the customer shopping experience with commercially driven displays that reflect the brand.

You will supervise VM Assistants, curate world-class presentations, and drive stock distribution in collaboration with store leadership. The role focuses on leading by example, delivering high-quality visuals, and boosting sales through strategic floor plans and creative marketing approaches.

Qualifications

• Leadership experience in a retail VM team.
• Strong understanding of Visual Merchandising principles.
• Excellent attention to detail and prioritisation.
• Customer-centric mindset with engagement strategies.
• Clear, confident communication and collaboration skills.
• Ability to adapt to changing priorities in a store environment.
• Numerical sense and comfort with basic analytics and stock systems.
• Self-motivated with proactive problem solving.

Responsibilities

• Create compelling visual displays aligned with brand goals.
• Support line manager to execute marketing strategies across departments.
• Lead and develop VM Assistants to deliver shop floor excellence.
• Collaborate with stakeholders to position displays for sales impact.
• Drive customer engagement through aspirational merchandising.
• Develop floor plans and space layouts for optimal visibility.
• Contribute to creative marketing approaches to promote the brand image.
• Coach team to achieve results and maintain a high-performance culture.

Skills

Leadership

VM knowledge

Attention to detail

Customer engagement

Communication

Adaptability

Financial acumen

Self-motivation

Job description

The ROLE

As one of Australia’s most iconic retailers we have a rich history of being a curator of world-class brands. Our people are driven by the passion and desire to inspire our customers with seamless service and experiences Like No Other. We empower our people to take risks, grow as a community and ensure we leave a future legacy. With many different career pathways in our business,David Jones is the destinationfor you to thrive.

As a Visual Merchandising Team Leader, you will be empowered to enhance the customer shopping experience and promote our brand by creating commercially driven merchandise presentations and aspirational displays within company standards.

This is a fantastic entry-level management role, supervising a team of Visual Merchandising Assistants to curate our world-class offerings.

What YOUR DAY LOOKS LIKE

• Display expertise in creating compelling visual displays, and a strong understanding of retail trends and customer engagement strategies
• Support line manager by executing marketing strategies that bring products to life, create displays and merchandise presentations whilst working across various departments and stakeholders
• Use creativity and combine the brand’s goals with the customer’s desires to create displays and visuals
• Lead the team within the store and engage with stakeholders across the wider business to champion and coordinate stock distribution that will drive customer engagement to support displays and visuals
• Encourage potential customers to enter stores and purchase merchandise
• Support VM Manager to create floor plans for retail space and situates displays in an ideal position to encourage sales
• Work with the line manager to develop marketing strategy and a creative approach to sales to promote the company’s image visually
• Coach and develop team members to achieve desired results whilst celebrating success to ensure an engaged and productive team

What YOU’LL NEED TO THRIVE

• Have the ability to lead by example and unite the team through collaboration and engagement
• Have the ability to understand Visual Merchandising within a retail environment
• Have superior attention to detail and prioritisation skills to perform tasks in a timely and efficient manner
• Have the ability to understand customer desires and customer engagement strategies and trends
• Possess a customer-focused mindset and exceptional communication skills
• Are adaptable and resilient to change
• Possess financial nous and analytical skills, and are savvy with systems
• Are self-motivated and diligent

Why WORK FOR US?

• A competitive remuneration package and incentive scheme.
• Generous employee discounts across David Jones.
• A supportive, flexible and engaging environment that will support personal/professional development.
• Be a member of a company committed to sustainable practices
• Ongoing training and development to pursue individual ambitions
• Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.

Our RECRUITMENT PROCESS

• Quick Apply: Submit your CV and answer a few key questions to get started.
• Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential.
• Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.

About US

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.