Compliance & Records Officer - Hybrid, Flexible Arrangements

Department/Agency: NESA; Sydney; Hybrid; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

NSW Education Standards Authority (NESA) invites applications for a Compliance Officer to support the Professional Conduct Unit. You will provide administrative and customer-focused support, maintain records, and assist with processes that uphold public confidence in the teaching profession across NSW.

Join a fast-paced team with hybrid work arrangements near central locations. WWCC clearance is required for paid employment, with cost borne by the successful applicant.

Qualifications

• Experience providing high-quality administrative support in busy environments.
• Strong records management and information governance skills.
• Excellent written and verbal communication with diverse stakeholders.
• Ability to manage competing priorities and maintain accuracy.

Responsibilities

• Provide administrative and operational support to enable compliance and professional conduct functions.
• Prepare, review and maintain documentation, records and information for decision-making.
• Respond to enquiries from teachers and stakeholders with accurate information and escalate when needed.
• Maintain databases and records in line with policies and information management requirements.
• Advise on Working With Children Check verification processes.
• Manage multiple tasks while ensuring confidentiality and attention to detail.
• Collaborate with team members and stakeholders to deliver quality service.

Skills

Administrative support

Records management

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

NSW Education Standards Authority (NESA) invites applications for a Compliance Officer to support the Professional Conduct Unit. You will provide administrative and customer-focused support, maintain records, and assist with processes that uphold public confidence in the teaching profession across NSW.

Join a fast-paced team with hybrid work arrangements near central locations. WWCC clearance is required for paid employment, with cost borne by the successful applicant.