Senior Contract and Supplier Relationship Officer

NSW Education Standards Authority; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Hybrid work arrangements

Ongoing full-time role

Job summary

NSW Education Standards Authority (NESA) is seeking a Senior Contract and Supplier Relationship Officer to oversee contract governance and supplier performance across the organisation. You will provide expert advice, manage risks, and aim to maximise value for stakeholders in a dynamic environment.

The role offers Sydney CBD proximity with hybrid work arrangements and a full-time, ongoing structure. The successful candidate will have proven experience in contracts and supplier management, strong

Qualifications

• Experience managing contracts and supplier relationships in complex environments.
• Ability to provide strategic advice to stakeholders on contract variations and improvements.
• Strong skills in risk identification and mitigation, dispute resolution and governance.

Responsibilities

• Develop and administer contract management plans to ensure obligations and performance outcomes.
• Monitor supplier performance and address non-performance while driving continuous improvement.
• Maintain accurate contract information and coordinate contract activities to support value-for-money outcomes.
• Advise on supplier segmentation, relationship strategies and contract approaches.
• Identify, assess and manage commercial, contractual, operational, financial and reputational risks.
• Advise stakeholders on contract conditions, variations and risks for informed decisions.
• Build and maintain productive relationships with suppliers and internal stakeholders to maximise value.
• Manage supplier disputes and address performance concerns proactively.

Skills

Contract management

Supplier relationship management

Stakeholder engagement

Job description

• Sydney CBD location, close to transport & hybrid work arrangements available
• Full-time, ongoing role
• $133,348 to $146,945 p.a. plus employer's contribution to superannuation and leave loading

About the role

Join the NSW Education Standards Authority (NESA) as a Senior Contract and Supplier Relationship Officer and play a key role in ensuring the effective management of contracts and supplier relationships that support the delivery of critical services across the organisation. In this role, you will provide expert advice, manage supplier performance, oversee contract governance, and identify opportunities to maximise value, mitigate risk and improve outcomes for stakeholders.

This is an excellent opportunity for an experienced contract management professional who enjoys building strong supplier partnerships, influencing stakeholders, solving complex issues and contributing to continuous improvement in a dynamic environment. You'll have the opportunity to work autonomously, provide strategic advice, and shape contract and supplier management practices that deliver tangible organisational value.

On a day-to-day basis you will be responsible for:

• Developing, implementing and administering contract management plans to ensure contractual obligations and performance outcomes are achieved.
• Monitoring supplier performance, addressing non-performance issues and driving continuous improvement initiatives.
• Maintaining accurate contract information and coordinating contract management activities to support organisational needs and value-for-money outcomes.
• Providing expert advice on supplier segmentation, supplier relationship strategies and contract management approaches.
• Identifying, assessing and managing commercial, contractual, operational, financial, reputational and supply chain risks.
• Advising stakeholders on contract conditions, variations and contractual risks to support informed decision-making.
• Building and maintaining productive relationships with suppliers, service providers and internal stakeholders to resolve issues and maximise contract value.
• Managing supplier disputes and performance concerns, ensuring issues are addressed proactively before escalating.

Our ideal candidate will bring:

• Demonstrated experience managing contracts and supplier relationships in a complex environment, with the ability to deliver value-for-money outcomes while maintaining compliance requirements.
• Experience providing strategic advice to stakeholders, including identifying opportunities for contract variations, performance improvements and enhanced supplier outcomes.
• Strong capability in supplier performance management, risk identification and mitigation, dispute resolution and stakeholder engagement.
• Excellent communication and influencing skills, with the ability to explain complex contractual matters clearly and build productive relationships with diverse stakeholders and suppliers.
• Sound knowledge of procurement and contract management principles, governance requirements and risk management practices.
• The ability to think critically, analyse information, solve problems and deliver high-quality outcomes within required timeframes.
• Related experience in Contracts and Supplier Relationship Management.

About us

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

NESA's Statement of Commitment to Child Safety

All children and young people have the right to be respected, feel safe, be safe, and protected from harm. NESA is committed to child safety and child safe practices underpinning our purpose of helping children and young people leave school, ready to take advantage of life's opportunities and rise to its inevitable challenges.

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community.