Compliance Ranger

Ipswich City Council; Ipswich City; Vor Ort; AUD 88.000 - 104.000; Vollzeit

Benefits dieser Stelle

Positive culture

Work-life balance

Career development

Zusammenfassung

Ipswich City Council is seeking a Compliance Ranger in Ipswich, Australia, to promote public safety and responsible animal ownership. You will conduct local laws and animal management compliance investigations and provide professional customer service in person, by phone, and online.

Key duties include responding to incidents, investigating licensing issues, and inspecting properties while advising owners on breaches of legislation.

Qualifikationen

• Experience undertaking investigations and making sound decisions based on legislation, policy and evidence.
• Strong communication and interpersonal skills for managing challenging situations.
• Ability to safely handle, capture and impound animals or the ability to quickly develop these skills.

Aufgaben

• Responding to animal management and local laws incidents and breaches.
• Investigating community compliance and licensing issues in accordance with policies and procedures.
• Providing professional customer service via telephone, site-based and counter enquiries.
• Inspecting properties and liaising with property/animal owners regarding breaches of legislation.

Kenntnisse

Investigations

Animal handling

Customer service

Communication

Ausbildung

Certificate IV Government Investigations

Jobbeschreibung

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is one of the state's fastest growing cities and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:

‘Ipswich, a city of opportunity for all. Join us.'

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

About the role

If you have experience in compliance, investigations and animal handling, this is an opportunity to make a meaningful impact in the community.

As Compliance Ranger you will play a key role in promoting public safety and responsible animal ownership and undertake local laws and animal management compliance investigations. Your key responsibilities will include:

• Responding to animal management and local laws incidents and breaches


• Investigating community compliance and licensing issues in accordance with adopted policies and procedures


• Providing professional customer service via telephone, site based and counter enquiries


• Inspecting properties and liaising with property/animal owners with respect to breaches of legislation

View the position description for more details about the role.

About You

To be successful in this role you will have:

• Experience undertaking investigations and making sound decisions based on legislation, policy and evidence


• Strong communication and interpersonal skills, with the ability to confidently manage challenging situations


• Experience in safely handling, capturing and impounding animals, or the ability to quickly develop these skills


• The ability to be resilient, agile, and a supportive team member


• Certificate IV Government Investigations or substantial equivalent experience


• The ability to work in line with our values of safety and wellbeing, communication, collaboration, integrity, efficiency and leadership

About the benefits

This is a permanent full time position, with a salary between $88,195 - $104,284 plus 12.5% superannuation.

• Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive


• Work/Life balance: Flex time and a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions


• Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making


• Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends


• Health and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health


• Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave options


• Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

Join Us

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

Pre Employment Screening: Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.

Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.