Compliance Ranger

City of Ipswich; Ipswich City; On-site; AUD 88,000 - 104,000; Full time

Benefits offered by this job

Positive workplace culture

Flex time

Diversity and inclusion

Learning and development

Health and well-being

Annual leave with 17.5% leave loading

Salary packaging

Job summary

City of Ipswich is seeking a Compliance Ranger to promote public safety and responsible animal ownership. You will respond to animal management and local laws incidents, investigate compliance and licensing issues, and provide professional customer service in person, on site, or by phone.

You will inspect properties, liaise with animal owners, work with a values-led team, hold a C class driving licence, and contribute to a culture of safety, collaboration and integrity.

Qualifications

• Experience undertaking investigations and making sound decisions based on legislation, policy and evidence.
• Strong communication and interpersonal skills, with the ability to confidently manage challenging situations.
• Experience in safely handling, capturing and impounding animals, or the ability to quickly develop these skills.
• The ability to be resilient, agile, and a supportive team member.
• Current C class drivers licence.
• Certificate IV Government Investigations or substantial equivalent experience.
• Construction card.
• The ability to work in line with our values of safety and wellbeing, communication, collaboration, integrity, efficiency and leadership.

Responsibilities

• Responding to animal management and local laws incidents and breaches
• Investigating community compliance and licensing issues in accordance with adopted policies and procedures
• Providing professional customer service via telephone, site based and counter enquiries
• Inspecting properties and liaising with property/animal owners with respect to breaches of legislation

Skills

Investigations

Communication

Animal handling

Decision making

Teamwork

Resilience

Customer service

Driver's license (C)

Education

Certificate IV Government Investigations

Construction card

Job description

About the role

About the role If you have experience in compliance, investigations and animal handling, this is an opportunity to make a meaningful impact in the community. As Compliance Ranger you will play a key role in promoting public safety and responsible animal ownership and undertake local laws and animal management compliance investigations. View the position description for more details about the role.

Your key responsibilities will include:

• Responding to animal management and local laws incidents and breaches
• Investigating community compliance and licensing issues in accordance with adopted policies and procedures
• Providing professional customer service via telephone, site based and counter enquiries
• Inspecting properties and liaising with property/animal owners with respect to breaches of legislation

About you

To be successful in this role you will have:

• Experience undertaking investigations and making sound decisions based on legislation, policy and evidence
• Strong communication and interpersonal skills, with the ability to confidently manage challenging situations
• Experience in safely handling, capturing and impounding animals, or the ability to quickly develop these skills
• The ability to be resilient, agile, and a supportive team member
• Current C class drivers licence
• Certificate IV Government Investigations or substantial equivalent experience
• Construction card
• The ability to work in line with our values of safety and wellbeing, communication, collaboration, integrity, efficiency and leadership

About the benefits

This is a permanent full time position , with a salary between $88,195 - $104,284 plus 12.5% superannuation.

• Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
• Work/Life balance: Flex time and a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
• Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
• Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
• Health and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health
• Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave options
• Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

About Us

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state’s fastest growing city and one of the oldest provincial cities. Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision: ‘Ipswich, a city of opportunity for all. Join us.'

We have a workplace culture built on our values of safety and wellbeing, communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

Join Us

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

Closing date

Closing date: 2 November 2026

Pre Employment Screening

Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.

Equal Employment Opportunity

Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.