Compliance Manager

CommunityServices1; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

Community Services #1 (CS#1) invites an experienced Compliance Manager to lead specialist compliance initiatives across its diverse community services. Reporting to the Head of Operations, you will provide pragmatic advice, coordinate reviews and audits, monitor regulatory changes, and drive improvements to safeguard clients and strengthen accountability across the organisation.

You'll influence across service areas, work with regulators, auditors and funding bodies, and develop tools to embed

Qualifications

• Qualification or substantial equivalent experience in compliance, risk or governance.
• Experience coordinating compliance, quality or risk activities in a regulated service environment.
• Ability to interpret legislation, regulatory standards, contracts and funding agreements.
• Knowledge of child safety, safeguarding and reportable conduct obligations.

Responsibilities

• Provide specialist compliance advice to managers and service teams.
• Coordinate compliance reviews, audits, investigations and monitoring.
• Identify and report compliance risks and improvement opportunities.
• Monitor legislative, regulatory and accreditation changes and advise on implications.
• Coordinate external audits, accreditation reviews and funding compliance.
• Develop compliance tools, procedures and education.
• Verify corrective actions arising from audits, incidents, complaints, investigations and reviews.
• Prepare high-quality compliance, risk and assurance reports for governance and regulators.
• Support a culture of compliance, accountability, safeguarding, ethical practice, risk awareness and continuous improvement.

Skills

Compliance leadership

Regulatory interpretation

Audits & investigations

Stakeholder engagement

Governance & risk

Education

Compliance/Risk qualification

Job description

Experienced Compliance Professional – Ready to Make an Organisational Impact?

Community Services #1 (CS#1) is seeking an experienced Compliance Manager to provide specialist compliance leadership, assurance and practical advice across our diverse community services portfolio.

This is an opportunity to play a key role in strengthening organisational compliance, safeguarding, compliance risk management and continuous improvement across multiple service areas. Working across the organisation and with external regulators, auditors, funding bodies and accreditation agencies, you will help ensure our services meet legislative, regulatory, contractual, funding and accreditation requirements while supporting positive outcomes for the people and communities we serve.

About the role

Reporting to the Head of Operations, the Compliance Manager is an organisation-wide specialist role that works with managers and service teams to strengthen compliance practices and organisational accountability. The role does not have direct reports but requires the ability to influence and achieve compliance outcomes across multiple service areas.

Key responsibilities include:

• Provide specialist compliance advice and practical support to managers and service teams.
• Conduct and coordinate compliance reviews, audits, investigations and monitoring activities.
• Identify, assess and report on compliance risks, trends, systemic issues and improvement opportunities.
• Monitor changes to legislative, regulatory and accreditation requirements and advise services on the implications.
• Coordinate external audits, accreditation reviews, regulatory assessments and funding compliance activities.
• Develop compliance tools, procedures, resources and education to build organisational capability and consistent practice.
• Monitor and verify corrective actions arising from audits, incidents, complaints, investigations and reviews.
• Prepare high-quality compliance, risk and assurance reports for operational, executive, governance and regulatory purposes.
• Support a culture of compliance, accountability, safeguarding, ethical practice, risk awareness and continuous improvement.

About you

You will bring:

• A relevant qualification in compliance, risk, governance, quality management, business or a related discipline, or substantial equivalent experience.
• Significant experience coordinating or leading compliance, quality or risk activities within a complex, regulated service environment.
• Demonstrated ability to interpret and apply legislation, regulatory standards, contracts, funding agreements and accreditation requirements.
• Strong knowledge of compliance, risk, safeguarding, privacy, WHS and governance principles relevant to community or human services.
• Experience conducting audits, analysing systemic risk and driving corrective action.
• An understanding of child safety, safeguarding and reportable conduct obligations.
• Highly developed stakeholder engagement, communication and influencing skills.