Community Worker: Mental Health & Social Inclusion

Target Business Services Inc; Melbourne; On-site; AUD 72,000 - 88,000; Full time

Job summary

Target Business Services – South Yarra VIC is seeking a qualified Community Worker to support delivery of mental health and wellbeing initiatives. The role involves assisting individuals and families to access community resources, coordinating referrals and promoting social inclusion within diverse communities.

The successful candidate will hold a Diploma in Community Services or equivalent, have at least one year of relevant experience, and work collaboratively with health professionals and

Qualifications

• A relevant qualification, such as a Diploma in Community Services, Community Development, Mental Health or an equivalent qualification under the Australian Qualifications Framework.
• Minimum of one year of full-time relevant experience in community work, mental health support, community services or a related social services environment.

Responsibilities

• Assist in planning, coordinating and implementing community support and wellbeing programs that promote mental health awareness, social inclusion and community participation.
• Identify individual and community needs and assist participants in accessing suitable support services, community resources and wellbeing initiatives.
• Liaise with clients, families, community organisations, health professionals and relevant service providers to facilitate coordinated support.
• Provide information about available mental health, welfare and community services and assist individuals in navigating appropriate referral pathways.
• Encourage community participation and social connection among individuals experiencing mental health challenges, isolation or other barriers to accessing support.
• Assist in coordinating referrals to relevant counselling, psychosocial, housing, employment, family support and other community services, as appropriate.
• Support culturally responsive community engagement initiatives that address the needs of diverse communities and promote equitable access to mental health information and services.
• Monitor participation in community programs, collect relevant feedback and assist in evaluating program effectiveness and participant outcomes.
• Maintain accurate and confidential client records, referral documentation, program information and progress reports in accordance with organisational procedures and privacy requirements.
• Collaborate with internal staff, volunteers and external stakeholders to strengthen community networks and improve access to available support services.
• Identify barriers to community participation and access to support, and contribute to initiatives that improve service accessibility and inclusion.
• Attend team meetings, contribute to program planning and provide updates on community engagement activities and participant support needs.
• Follow organisational policies, confidentiality requirements, professional boundaries and applicable workplace health and safety procedures.

Skills

Communication

Interpersonal skills

Cultural sensitivity

Team collaboration

Independent work

Confidentiality

Person-centred support

Social inclusion

Education

Diploma in Community Services

Tools

None

Job description

Target Business Services – South Yarra VIC is seeking a qualified Community Worker to support delivery of mental health and wellbeing initiatives. The role involves assisting individuals and families to access community resources, coordinating referrals and promoting social inclusion within diverse communities.

The successful candidate will hold a Diploma in Community Services or equivalent, have at least one year of relevant experience, and work collaboratively with health professionals and